Tru by Hilton Charlotte Ayrsley
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Mobility Accessible Roll-In Shower Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- private-bathroom
- safe
- shower
- tea-or-coffee
- toiletries
Add your dates to see current rates.
1 / 5 Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- private-bathroom
- safe
- shower
- tea-or-coffee
- toiletries
Add your dates to see current rates.
1 / 5 Hearing Accessible Roll-In Shower room
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- private-bathroom
- tv
Add your dates to see current rates.
1 / 5 Mobility Accessible Roll-In Shower room
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- private-bathroom
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Tomasz K.
The hotel itself was tidy and well maintained, with clean rooms and basic amenities. Breakfast was an adequate standard American buffet, and the coffee was excellent. The neighborhood is good, on the outskirts of town. Staff at checkout were especially polite and helpful, a real highlight. When we arrived during heavy snow, though, the sidewalks and parking area hadn't been fully cleared and could have been hazardous. Our two families arrived about 15-20 minutes apart, and the front desk staff that day were curt and unfriendly. They gave brief, businesslike replies to our questions. The receptionist smiled, but it seemed forced. Better training in guest communication and a warmer, more professional manner at the desk would improve the stay. It's a clean, simple option with friendly service at checkout, but keep the winter clearing in mind.
Jamari E.
The bed was really uncomfortable, and I left with a crick in my neck. Still, it was a good stay for the price, and I'd book again. The room was clean and minimalist, the staff were chill, and the location was nice and walkable, with plenty of nearby bars and places to eat.
Cora M.
The rooms are large, modern, and very clean, and the staff are incredibly helpful and nice. The nearby area is pleasant and easy to get around on foot. This is a good budget boutique brand from Hilton, and the breakfast is quite good. There’s no pool, and the rooms don't even have a coffee machine.
Evan S.
The service is top-notch, and I think the location makes this a great value. It's quiet and close to a great city, with good restaurants right in the neighborhood. The rooms are a little small, and while the gym is nice, I wish there were a laundry facility.
CLARA H.
The juice was good, but breakfast was disappointing: the eggs had no flavor and didn't even taste like eggs, and the pancakes tasted artificial. More than anything, though, I was unhappy with the room. It smelled terrible, was covered in pet hair, and the bed smelled like an animal had been on it. I felt sure the sheets hadn't been changed. I love pets and used to have one, but I always kept my home clean enough that visitors wouldn't know there was an animal unless they saw it. I spent a miserable night wheezing and with itchy eyes, eventually sleeping sitting up when I couldn't stay awake any longer. People need to do better about cleanliness when they bring pets. I won't be staying at the TRU by Hilton again.
Amenities
Everything available at this property
General Services
43 available- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Express Check In/Check Out
- Room service
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Telephone
- Personal protection equipment for staff
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Number of floors (main building)
- Double rooms
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Airport
- Check In Hour
- Check Out Hour
- Launderette
- 24 Hour Security
- Shop
- Newspapers
- Clothes dryer
- Smoking area
- Highchairs
- Photocopier
- Deposit on arrival
- Identification card at arrival
- Non Smoking Establishment
- Minimum Check In Age
- Billiards
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
6 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Kitchen
Business Services
1 available- Business center
Recreation & Wellness
1 available- First Aid Kit
Sports
2 available- Fitness facilities
- Fitness
Pets
1 available- Pets allowed
Room Amenities
4 available- Fridge
- Cable TV
- Hairdryer
- Alarm clock
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
455 m 6 min walk
8.6 km
3.7 km
75 m 1 min walk
Attractions
20- Fury 3253.7 km
- Afterburn4.2 km
- Billy Graham Library6.3 km
- Exit Strategy7.1 km
- Sullenberger Aviation Museum9.8 km
Restaurants
20- Yotto Sushi-Japanese Restauran75 m 1 min walk
- Salsa's Mexican Grille96 m 1 min walk
- Great American Grill127 m 2 min walk
- Brickstones Grill152 m 2 min walk
- Piedmont Social House183 m 2 min walk
Transit
20- Charlotte-Douglas International AirportAirport8.6 km
- Northbrook International UltraportAirport56.8 km
- Tryon & Bethany BrookBus455 m 6 min walk
- Village at WhitehallBus550 m 7 min walk
- Tryon & Sandy PorterBus778 m 10 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Deposit
Pet deposit required