La Quinta Inn & Suites by Wyndham Atlanta Airport South

For the price, the bed was comfortable, the sheets clean, the water hot for a long time, and the location was good. The room was spacious and clean, but the lobby was the only really great part of the place. We found a random cup behind the lamp and a water bottle filled with questionable substances. The bathroom had no doorknob, and either the TV or its remote didn’t work. The lamps and couch cushions didn’t match. The shower head stayed up only because of water pressure, then fell when the water was turned off. The walls were thin and the carpet dirty. I’m in town visiting family, and I wouldn’t stay here again.

The airport shuttle had a horrible smell, like someone had thrown up and it was covered with Febreze. The room was just as bad: hair all over the bed, mold and water marks in the bathroom, stained couch, and what looked like blood on the sheets and pillows. The room was supposed to be non-smoking but smelled of smoke, and the AC didn’t work, so there was no air circulation. The phone to the lobby was dead, and the desk chair was broken and felt unsafe. I didn’t even shower. If TSA had still been open, I would’ve gone back to wait at the gate, and I’d have preferred spending the night at the airport if I’d known what this place was like. I was put here because my Delta flight was canceled. Mold is more than disgusting, it can be medically unsafe, and I’ve also seen reports of roaches here. When we told the staff about the problems, they shrugged and handed us sheets to change ourselves. They wouldn’t move us to another room. How can a hotel operate without meeting basic cleanliness standards? If I could give it zero stars, I would.

The airline put me here after my flight was delayed until the next day. I’d have never chosen this hotel myself, and if the airline hadn’t covered it, I’d have been furious about paying for a night here. The shower was so damaged and rusty I couldn’t use it. The sheets seemed questionable, so I slept on top of them. Only the lamps worked, not the main room light. The AC did work well, though the unit was pretty worn. Breakfast was advertised for 6:30, but nothing had appeared by 6:45. I gave up and went back to the airport.

The airport location was handy for catching my Delta flight to Vegas, but the room on the fourth floor looked nothing like the website photos. The bathroom was in bad shape, with chipped paint and mold and mildew around the toilet and tub. I put a towel down in the tub as a mat. I stayed a few days on vacation, but wouldn’t suggest this for more than a few hours or a night. The towels weren’t enough for two people, and we had to hand over used ones to get replacements. They also held my $50 deposit and never returned it. This seems to be a pattern at LaQuinta, from my own experience and what I’ve read on Readit. You can’t seem to reach anyone at the front desk, either.