AmericInn by Wyndham Columbus Wisconsin

We needed a room at the last minute. The booking company first said only one room was left at $270, then somehow found one for $170 after we said that was too much. The room was very clean, but it smelled bad, so we bought Lysol and air freshener at Walgreens. The AC was okay, though quite loud while running. This place doesn’t really meet most AmericInn standards.

Right off the highway, and not a bad place to stay. The sign makes clear that they don’t offer a lot of services other hotels do. The place was clean and had what I needed. The bed was good, though the pillows were very soft, so I was glad I’d booked two queen beds and could use the other pillows. The TV worked despite hanging off the wall, but the picture looked dated and could use an update. Breakfast included biscuits and gravy, sausage, cereal, yogurt, or waffles. Coffee came from a machine in little cups. I’d recommend it.

Stayed 6/3/2025 to 6/4/2025. It’s an older hotel that’s been given new life. The rooms were almost spotless and had been updated. The AC was great, the price was great, and there was plenty of parking space out back for my tractor trailer. A peaceful stay at a very nice hotel.

I travel a lot for work, and this was the worst hotel customer service I’ve experienced. As a federal employee, I needed the government rate and tax exemption. They charged me above the government rate for the first night, so I’ll have to cover the difference myself because the government only reimburses that rate. They also didn’t honor my tax form, which is illegal. Each desk employee says only the manager can adjust the bill, but he’s never on site and doesn’t answer emails.