DoubleTree by Hilton Dothan

I was recovering from surgery at Flowers Hospital, so the comfortable bed really mattered. The pillows were just the right mix of firm and soft, and I slept well, though the post-surgery medication probably helped too. The hotel was spotless, and the shower had great pressure and a quality shower head that left me feeling clean and refreshed. Staff were friendly and personable, and made me feel like family. When the TV had a small issue, they fixed it quickly and offered to move us, though that wasn’t needed once it was working. I couldn’t have asked for a better stay, and I’ll definitely be back.

I paid $160 a night and was surprised there wasn’t even continental breakfast. The shower doors had so much scum on them you could hardly see through. Whenever I went outside, the front desk clerk was sitting and watching TV instead of being at the desk. Restaurant staff were sitting at the bar on their phones. Hilton, do better. I could’ve paid less down the street and gotten more.

Our family ran into a problem with the room booking because of an online booking oversight. Meeka at the front desk and General Manager Joe helped us out a great deal. I’m thankful to them and the staff for going above and beyond.

Lashon at the front desk made me feel welcome as soon as I arrived, greeting me with a genuine smile. They made check-in easy and shared local recommendations that added a lot to my stay. Their warmth and professionalism stood out, and their hospitality turned a good visit into a great one. I’ll be back, thanks to Lashon.