Courtyard Cincinnati Airport South/Florence

We drove three hours to get here, and now all the kids are upset because there’s no pool. The online listing advertised an indoor pool, so I booked three rooms so my two kids, my sister’s two kids, and a friend could all swim. Otherwise it’s a typical Courtyard and a very nice hotel.

The location is nice and the room was clean, but they didn’t freshen the room even though we stayed more than one night. At 8:40 am a maid opened the door while we were still in bed, then did it again twenty minutes later. I’ve never had that happen before, and it was uncomfortable.

The rooms are nice and clean, but be careful to pick the right Courtyard by Marriott Cincinnati Airport when booking since there are two. One has a shuttle that you have to book 24 hours ahead and pay for. The other one may have a 24/7 shuttle like the website says. They were very firm that the website required advance booking, even when I showed them it said 24/7 courtesy shuttle.

Good location and a solid room, though I had to switch rooms once because the heater was noisy. Karen, the overnight front desk person, was fantastic. She made sure the coffee was ready early for us, and that extra effort is a reason I’d stay again.