Holiday Inn Express Hotel & Suites River Park by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Extra bed
- USD 25 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
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1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- coffee
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
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1 / 5 Executive Quadruple Suite
- 4 guests
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Patricia M.
I had no accessible room despite needing one, and my sheets had blood on them when I arrived. Tissues and other basic supplies were missing as well. Staff were rude and dismissive when I made reasonable requests, and Rosa, the manager, showed no compassion or professionalism. Then the power went out. I was left on the second floor in total darkness, without an elevator, help, anyone answering the phones, or anyone at the front desk. Because of my disability needs, I had to ask strangers to carry my belongings downstairs. It was a serious safety concern, not just an inconvenience. When I asked for a refund over these problems, Rosa refused compensation and was dismissive. I asked for the corporate number, and she laughed and said, “1-800-Holiday.” She told me she was the only manager, which makes the situation more troubling. I felt ignored and disrespected throughout the stay, as if my concerns didn’t matter. I expected basic cleanliness, accessibility, safety, and respectful service, and got none of that. I’m asking corporate leadership to review the conditions and service I described and respond about compensation for the problems I faced. I’ve never been treated so poorly by hotel staff. I don’t plan to stay at Holiday Inn Express again, and I’ll be sharing what happened. No guest should be treated this way.
Claire J.
We were in town for work and to see family, and this was a lovely stay. The hotel is in a nicer part of town near River Park Shopping Mall. Rooms and staff were fantastic, and the hospitality was great, including complimentary toiletries if you forgot something at home. The hot breakfast was included and actually delicious. Thanks for a wonderful stay. We’re looking forward to coming back for our next work trip, and I’d recommend it for work, visiting, or a trip to nearby Yosemite.
Ethan W.
The breakfast could have been better for the price, especially if you’re vegetarian. There were few vegetarian choices, mostly meat, pancakes, bread, and muffins, and the eggs listed on the website weren’t available. We stayed two nights with family for a local event and a zoo visit. The hotel is near the freeway, but our room was quiet. The room and bed were decent, the bathroom was okay, and the shower could use an upgrade.
Jordan K.
Rooms were good and the staff friendly. This had the best IHG breakfast I’ve seen in any hotel over the last two years, and I’ve stayed at a lot. The washing machine charge was the one real bummer, $6.25 a load is crazy. The employees said the machine owners set the price. Fine, but then replace them with your own. It’s only a buck or two in Rosenberg, TX and Monroeville, PA. Want clean clothes? Use the bathroom sink.
Wing L.
The room was very good value, with all the amenities placed thoughtfully. I’d highly recommend the hotel and would stay here again if I return to Fresno.
Amenities
Everything available at this property
General Services
47 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Reception desk
- Bridal suite
- Room service
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Shoe shine
- Telephone
- Iron
- Microwave oven
- Tour assistance
- Water park
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Laundry service
- Launderette
- Multilingual staff
- Hotel safe
- Lift access
- Shop
- Luggage room
- Clothes dryer
- Smoking area
- Printer
- Casino
- Hot tub
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
8 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
- Vending machine
- Kitchen
- Kettle
Business Services
5 available- Business center
- Fax and copy machine
- Meeting room
- Business centre
- Fax
Recreation & Wellness
2 available- Spa tub
- Spa centre
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Seasonal outdoor swimming pool
- Pool facilities
- Outdoor freshwater pool
Sports
3 available- Fitness facilities
- Gym
- Fitness
Room Amenities
10 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Alarm clock
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
200 m 3 min walk
9.2 km
1.5 km 18 min walk
186 m 2 min walk
Attractions
20- Method of Escape1.5 km 18 min walk
- Shinzen Friendship Garden Inc.2.9 km 36 min walk
- Oso de Oro Park4.8 km
- Todd Beamer Park5.3 km
- Blackbeard's Family Entertainment7.3 km
Restaurants
20- IHOP186 m 2 min walk
- Pancakes 1727 Incorporated187 m 2 min walk
- Sweet Tomatoes239 m 3 min walk
- Gem of Thailand269 m 3 min walk
- Denny's280 m 4 min walk
Transit
20- Fresno Yosemite International AirportAirport9.2 km
- Fresno Kaiser Hospital SouthboundBus200 m 3 min walk
- North Fresno (Howard & Fresno)Bus205 m 3 min walk
- Fresno Kaiser Hospital NorthboundBus273 m 3 min walk
- NW Nees - FIrstBus1.5 km 19 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required