The Palms Cliff House Inn
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Clara M.
Breakfast was a highlight, with a different variety each day. The inn is near Hilo but away from the big hotels, and the entrance, lobby, and breakfast area all have gorgeous, authentic decor. John and the staff were welcoming and very nice. Our room was comfortable, nicely decorated, and well equipped, with a great view of the calm ocean and green forest and palm trees. We had a lovely stay.
Alexander D.
The heat made it hard to sleep. After a full day hiking and exploring, we were looking forward to cooling off, but the room was hotter than outside and stayed that way even after a cold shower. There was no air conditioning. I know many places in Hawaii don't have it, but at over $200 a night I honestly expect AC. Even a small portable unit would have helped. It was a pretty big problem on a hot day, so we'd come back only in cooler weather. The grounds and house are beautiful, breakfast was delicious, the staff were friendly, and the rooms were large and in nice shape. It's a five-star bed and breakfast, but we had a three-star experience, so I'm averaging it out to four.
Christina K.
The price per night was the only downside for me. I know B&Bs can cost more, but I think they might fill the place if they lowered it a bit. This beautiful location should be shared with more people. We stayed one night while passing through Hilo. The woman who checked us in and served breakfast the next morning was sweet and kind. She showed us around and explained everything about the property. We didn't meet the owners, but she did a wonderful job welcoming us. Our Hawaiian Views room had a lovely ocean view, and it was wonderful falling asleep and waking to the sound of the ocean. We loved the suite's spa, which fit both of us, so neither had to wait to relax after a day at Volcano National Park. Just be aware that roosters may wake you if you leave the slider or windows open.
Sandra W.
For our anniversary staycation, we booked an upper room with a beautiful view. It had a king bed, a small sitting area, and a little air conditioner that was a welcome addition. The large walk-in shower had plenty of hot water. Breakfasts were delicious, and our hosts were gracious and friendly. It was peaceful and relaxing, and we'll definitely plan another visit.
Frankie L.
Rainy weather made the heated room especially welcome during our stay. We had a spacious, perfect room with a gas chimney that added a nice bit of ambience. The house itself is lovely, with a beautiful garden, and the owners were very nice. They made breakfast each morning. Thanks for a perfect stay!
Amenities
Everything available at this property
General Services
27 available- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Gift shop
- Express Check In/Check Out
- Garden
- Private Check In/Check Out
- Patio
- Outdoor furniture
- Bridal suite
- Room service
- DVD Player
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Diet menu (on request)
- Coffeemaker
- Barbecue grill(s)
- Picnic area
- Sun Deck
Accessibility
1 available- Accessibility features
Internet
1 available- Internet access
Parking
2 available- Parking
- Free Parking on Premises
Meals
7 available- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Bottled water (at extra charge)
- Kettle
Business Services
3 available- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- Massage
Pool and beach
1 available- Beach/pool towels
Pets
1 available- Pets Not Allowed
Room Amenities
10 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
18.3 km
674 m 8 min walk
677 m 8 min walk
Attractions
20- Hawaii Zipline & Hiking Tours674 m 8 min walk
- Botanical World Adventures4.5 km
- The Umauma Experience5.0 km
- ʻAkaka Falls State Park5.4 km
- Hawai‘i Tropical Botanical Garden7.0 km
Restaurants
7- Aloha General677 m 8 min walk
- Stratos NY Pizzeria Honomu687 m 9 min walk
- Hilo Hawaiian Queens Court Restaurant4.5 km
- Manas Aloha Farm4.8 km
- Piilani Kitchen4.8 km
Transit
1- Hilo International AirportAirport18.3 km

Stay rules
Important conditions for your stay