Martin C.
The price and service were good, but breakfast was part of why we booked. The ad clearly said breakfast was included, and we got two emails welcoming us and confirming the stay. Nobody mentioned on arrival that they'd decided to cancel breakfast because of COVID-19. I understand the reason, but we didn't find out until the next morning, and that was part of the deal for us. To me, that's fraud. They should have reduced the price or refunded the late checkout we paid for.
