Best Western Huntsville

My house flooded in a heavy storm, so at 10 p.m. on a Sunday I walked into this hotel barefoot with a tiny puppy on my hip. I checked out 89 days later. The people here were fantastic, and I can’t thank them enough. The hotel was clean and organized, and the staff went above and beyond for guests. Highly recommend!

The rooms were clean and breakfast was nice. The staff were the friendliest I’ve ever come across!

Check-in was quick, the desk staff were very friendly, and the rooms were really clean. Great place to stay.

The rooms are basic, but they do the job for the price. What made this one of my best hotel stays was the customer service. Scott and Monia were both so friendly and talkative, and they explained the charges, breakfast hours, and everything else clearly. I really enjoyed chatting with them. I can’t think of another hotel where the staff were this friendly. At most places, people barely speak while checking you in, let alone act like they care. Management should know what a treasure Scott and Monia are. Great job to the staff and management. Your customer service is gold star level, and I really appreciate it.