Marriott Jacksonville Downtown Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Breakfast
- USD 22
- Extra bed
- USD 25 per guest/night
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Renovated Corner Double room with city view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- soundproofing
- tea-or-coffee
- toiletries
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Renovated Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
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Renovated Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- hypoallergenic
- iron
- private-bathroom
- safe
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Renovated Deluxe Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
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Guest reviews
Recent reviews shared by hotel guests
Nina L.
Sunshine turned a stressful booking mistake into a wonderful start to our stay at the Marriott Downtown Jax. I’d reserved the wrong nights and arrived during a busy local event, with a line at the desk. Sunshine told me they’d expected me the night before. I panicked when I saw how full the hotel was, but she calmly checked that I was okay and that there hadn’t been an emergency, then said she’d sort it out. She did, and made sure I wasn’t charged a cancellation fee. She got us into a lovely newly renovated room, and was kind and professional throughout. She was unforgettable, as was the beautiful hotel. The lobby was under construction, but the place was clean and comfortable, and the stay was relaxing. Every staff member we spoke with over the weekend was friendly, quick, and great at their job. Special thanks to the valet team, who worked incredibly hard through a packed weekend. I’ll stay here every time I’m in Jacksonville. Thanks to the whole team, especially Sunshine!

Catherine C.
The conference facilities were nice, and the catering went well. The hotel itself was great, with the modern twist I expect from Marriott, but the staff are what made it special. Downtown parking is valet, and the team were incredible. AJ was always upbeat and helped me with my bags to the room whenever he was there. Michael was great too, as was Sunshine at the front desk.
MARCUS H.
After a really disappointing Airbnb experience, we drove down from Orlando feeling stressed. The moment we entered the hotel, Kari Olson greeted us with a smile and made the place feel calm and welcoming. Her professional, genuinely helpful care completely changed our visit. She’s a real asset to the company, and I hope she’s appreciated for the kindness she showed us.
Nadia P.
Sunshine at the front desk made the stay wonderful for me and my husband. The room was spacious, modern, comfortable, and spotless, with thoughtful details throughout. We also liked the breakfast selection and the clean, well-run dining area. Staff were welcoming and helpful, and the location put restaurants, shops, and major attractions close by. We had a fantastic stay.
Cody S.
I went to the bar to get some work done, and Mason made the visit. He was friendly, knew the menu by heart, and pointed me toward some of its best options. It’s great to see hospitality like that. I’d come back and stay here just for him. Thanks, Mason!
Amenities
Everything available at this property
General Services
61 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Express Check In/Check Out
- Garden
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Coffeemaker
- Car rental
- Hiking
- Sun Deck
- Family/Kid Friendly
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Check In Hour
- Check Out Hour
- Car hire
- Room service
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Concierge
- Sun terrace
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Highchairs
- Banquet hall
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
4 available- Free Wi Fi
- Internet
- Wired Internet
- Wi Fi
Parking
5 available- Electric car charging
- Parking
- Car park
- Secure parking
- Valet parking
Meals
7 available- Bar
- Breakfast
- Restaurant
- Snack bar
- Dining area
- Air conditioning in Restaurant
- Breakfast a la carte
Business Services
7 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pool and beach
9 available- Swimming pool
- Outdoor pool
- Pool facilities
- Rooftop pool
- Beach
- Indoor freshwater pool
- Outdoor freshwater pool
- Outdoor heated pool
- Sun loungers
Sports
3 available- Fitness facilities
- Golf course
- Gym
Pets
1 available- Pets allowed
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Toiletries
- Towels and bed linen
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
119 m 1 min walk
130 m 2 min walk
456 m 6 min walk
153 m 2 min walk
Attractions
20- James Weldon Johnson Park456 m 6 min walk
- Friendship Fountain702 m 9 min walk
- Southbank Riverwalk845 m 11 min walk
- Treaty Oak1.1 km 14 min walk
- Cummer Museum of Art & Gardens1.9 km 23 min walk
Restaurants
20- The Court Urban Food Park153 m 2 min walk
- Starbucks186 m 2 min walk
- Twisting Roots195 m 2 min walk
- Bhalani & Sons - 3 Inc203 m 3 min walk
- Cinco De Mayo206 m 3 min walk
Transit
20- Jacksonville International AirportAirport18.8 km
- CentralTrain119 m 1 min walk
- South Pearl StreetBus130 m 2 min walk
- Pearl Street & Bay StreetBus155 m 2 min walk
- Bay Street & Laura StreetBus246 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Deposit
Pet deposit required
Meals
Breakfast - Extra charge may apply