Sleep Inn Jacksonville Airport

The towels had stains and hair, the TV was about the size of an iPad, and the rooms felt musty. There were roaches all over, which made having bugs in my room really unsettling. It was dirty, smelled bad, and breakfast was awful. The front desk hospitality was lacking too. For several days, I said hello and asked how things were going, and got no response. It would probably be better to camp in the city than stay here, since that would at least be free. My stay was very uncomfortable, and I won’t recommend the place or come back. Hope this saves someone the trouble of booking.

After a week here, I only managed one day of proper rest. Other guests were extremely loud, especially after midnight, and the front desk didn’t seem very concerned. I definitely won’t return. If you’re checking in to get some sleep, don’t choose this hotel.

Roaches were the most alarming part: I saw them in the breakfast area, and one came out of the shower while I was using it. The towels were stained, cleanliness was far below acceptable, and rooms smelled like cigarettes. Floors felt unstable and seemed to be sinking in some spots, which made me worry about safety. I also heard another guest tell the front desk that their room had lost power, so the maintenance problems may be widespread. The male clerk was unpleasant; I saw him being rude to a male customer while working the desk. This was a very unpleasant stay, and the property needs serious cleaning and maintenance. I wouldn’t stay again until there are significant improvements.

A German cockroach was crawling on the wall by the bed around 6 PM, after my friend had showered and was getting ready to leave, so the other reviews about roaches unfortunately checked out. The room looked clean at first, but smelled of old, musty cigarettes. Some paint was peeling, just an appearance issue. The queen bed felt more like a full, though it was comfortable, and the shower had good hot water. The AC cooled very well at 67. Staff were nice in person and on the phone, and the lobby looked clean. They accommodated a 7 AM early check-in for a fee, which was convenient for my semi-truck-driver friend, who only needed a place to sleep and shower from 7 AM to 7 PM.