The Palms Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Free
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- fan
- fridge
- hairdryer
- pets-allowed
- private-bathroom
- shower
- telephone
- toiletries
- towels
- tv
- wardrobe
Add your dates to see current rates.
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fan
- fridge
- hairdryer
- microwave
- private-bathroom
- shower
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- coffee
- fan
- fridge
- hairdryer
- pets-allowed
- private-bathroom
- shower
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 4 Economy Single room
- 1 guest
- Private bathroom
- air-conditioning
- bath
- coffee
- dining-area
- fan
- fridge
- hairdryer
- kitchen
- kitchen-stuff
- microwave
- private-bathroom
- shower
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Tara M.
We spent a week here and got around on foot the whole time, even at 69. The location made that easy. The place has plenty of local character, which is what we liked, though it doesn't offer every modern feature of a big corporate hotel. It's an older property, but clearly cared for. The paint looked fresh, everything was clean, and staff seemed to be tidying or maintaining some part of the place whenever we looked. They fixed our soap dispenser promptly, washed down the saltwater pool area each morning, and cleaned the pool bathrooms several times a day. The pool and its bar became a favorite place to unwind. If a flashy resort is what you want, this may not suit you. For a comfortable, local-feeling place that's looked after with care, it worked very well for us. We'd encourage people to support places like this instead of the expensive corporate hotels. And if you prefer the big polished chains, that's fine too, just choose one that fits you rather than leaving this place a bad review for being what it is.

Maya B.
Donna at the front desk was incredibly accommodating, and the rooms were clean. We felt safe during our stay. The free breakfast on the patio was adequate, and the location made it convenient to get around Key West. The plumbing could use an upgrade, though it's an old historic home, so that's understandable. We'd stay here again if we're back in the area.
Balázs F.
Breakfast was a real letdown for us coming from Europe. There were only a few choices, and they used paper plates, so there's room to improve there. We liked staying in the Honeymoon King room, which has a bit of a South American feel. The bed was softer than we prefer, and there was some noise at times from neighboring rooms and planes. Parking was easy enough to find one or two streets away, close to the hotel.
Megan C.
The rooms felt a little cramped for four adults, but it was worth it. The staff at The Palms were fantastic, friendly, and accommodating, and nightlife and beaches were just a quick Uber ride away.
Helen R.
That king room's shower was the tiniest I've ever seen, and it wasn't relaxing to use. Duval Street was also a bit of a hike. Still, the pool was nice, happy hour was reasonably priced, and both the property and rooms were clean. The staff and service were great, so we had a positive stay.
Amenities
Everything available at this property
General Services
54 available- Computer
- Air conditioning
- Smoking areas
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Garden
- Outdoor furniture
- No elevators
- Reception desk
- Room service
- Luggage storage
- Safe Deposit Box
- Concierge services
- Telephone
- Microwave oven
- Tour assistance
- Barbecue grill(s)
- Picnic area
- Barbeque
- Sun Deck
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Additional Measures Against COVID 19
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Suites
- American Express
- Diners Club
- MasterCard
- Visa
- Check In Hour
- Check Out Hour
- Late Check Out
- Multilingual staff
- Smoke detector
- Hotel safe
- Concierge
- Luggage room
- BBQ facilities
- Grill/BBQ
- Café
- Parasols
- Picnic
- Snacks
- Identification card at arrival
- Non Smoking Establishment
- Minimum Check In Age
- Credit card is compulsory as a deposit, no deposit in cash is accepted
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Car park
Meals
7 available- Coffee/tea for guests
- Breakfast
- Common kitchen
- Vending machine
- Bottled water
- bed and breakfast
- Continental breakfast
Business Services
1 available- Fax and copy machine
Pool and beach
9 available- Swimming pool
- Outdoor pool
- Beach facilities
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Next to the beach
- Outdoor freshwater pool
- Sun loungers
Sports
2 available- Bike rental
- Bicycle hire service
Pets
3 available- Pets allowed
- Small pets allowed (under 5 kg) not available in all rooms
- Large pets allowed (over 5 kg) not available in all rooms
Room Amenities
9 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower
- Toiletries
- Towels and bed linen
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
166 m 2 min walk
3.3 km
583 m 7 min walk
68 m 1 min walk
Attractions
20- The Basilica of St. Mary Star of the Sea583 m 7 min walk
- Yankee Freedom Dry Tortugas Ferry892 m 11 min walk
- The Hemingway Home and Museum1.1 km 14 min walk
- Key West Lighthouse1.2 km 15 min walk
- The Key West Butterfly and Nature Conservatory1.2 km 15 min walk
Restaurants
20- Incas Restaurant68 m 1 min walk
- Pescado149 m 2 min walk
- Dion's Quik Chik190 m 2 min walk
- Sazon Chapin Guatemalan Restaurant192 m 2 min walk
- Taste of Greece, Key West194 m 2 min walk
Transit
20- Key West International AirportAirport3.3 km
- Truman Avenue & White StreetBus166 m 2 min walk
- Truman Avenue & Grinnell StreetBus301 m 4 min walk
- Palm Avenue & Eisenhower DriveBus491 m 6 min walk
- Truman Avenue & Windsor LaneBus531 m 7 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required