Americas Best Value Inn Lockhart

The front desk was often unattended, and when someone was there, they wouldn't give us more than one towel and three paper cups. The beds were broken, the room was filthy, and the door wouldn't close properly. There was also a man who seemed to be living in one of the rooms, which made us uncomfortable. We got through the nights we were there, but the stay was unpleasant, and I won't come back.

We left after the second room was just as bad. The sheets were stained, and underneath them the mattress protector was so revolting I nearly threw up. In the first room, tiles were broken throughout. Disgusting.

I left soon after checking in because I felt unsafe. The doors didn't lock or close properly, and one room's frame looked as if the door had been kicked in. They offered me the maintenance break room, which was tiny, and then another room where a worker had to adjust the door just to get it to close. I was offered other rooms, but none made me feel comfortable. I requested a refund and am still waiting. The rooms were filthy and very dim, and there were barely any guests. The curtains were melted, the sheets had holes, and the tub was disgusting. I wouldn't shower in it even if someone paid me. Towels were nasty, there was no soap or iron, the microwave was melted on the outside, and the sink had hair in it, as if someone had shaved there. The outlets didn't work and the TVs were very small. The closet had cheap plastic hangers, presumably from Walmart. I called the front desk over eight times before anyone answered, and it took more than ten calls to speak to someone. I would never stay again or recommend it to anyone. Stay at your own risk; I wouldn't recommend it even to a stranger.

It was quiet enough to sleep, but the room had stained bedding and no toilet paper. Housekeeping didn't seem to be keeping up with what they were supposed to do.