Urban Retreat USC

Name: Urban Retreat USC
Address: 1431 West 37th Street, Los Angeles, Los Angeles, California, US
Rating: 2

1431 West 37th Street, Los AngelesView on Map

About this property

Looking for a place to spend a night after a long walk around the city? Hotel "Urban Retreat USC" is located in Los Angeles. This hotel is located in 7 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Expo/Western, Los Angeles Metropolitan Medical Center and Uytengsu Aquatics Center. Location

Good to know

Check-in: From 15:00
Check-out: Until 11:00
Pets: Not allowed
Room types: 3

Guest reviews

Recent reviews shared by hotel guests

Guest Rating

2/10

Average

3 reviews

Featured review

Marco R.

July 2025

2/10

Please save yourself the trouble and don't go. The place felt scary and very unsafe. There was no parking available, the common areas were dirty and messy, and the walls were thin enough that we could clearly hear conversations and noise from other units. Homeless people were sleeping on the lawn. Inside, there was a strong marijuana smell, and people were smoking from a bong. There was no security or ID check. A random woman let us in without asking who we were, and we got no check-in information until I asked another resident to help contact a manager. Management communicated very poorly. There was also a notice at the front of the property requiring a legal hearing, which made it look like the property was under investigation or not meeting housing standards.

Liam J.

September 2025

2/10

This was scary and not worth the trouble. I contacted them and Booking.com all day to cancel within the 24-hour cancellation window, but the property kept playing games. They wanted a $300 security hold, which is a lot. Hotels don't even charge $300, and these people were horrible and bullying. I asked them to cancel because of the hold, and the woman I spoke with said it wasn't her problem that I hadn't seen it. She said cancelling would mean Booking.com charged them a fee, and she wouldn't cancel unless I paid a fee. I told her I was within the 24-hour cancellation policy and asked why I should pay when I'd been talking to their team all day. She sounded Filipino, that's all I could tell. The other conversations were by text. Save yourself the stress. It isn't safe to be at the USC hostel with this company.

Caleb T.

September 2025

2/10

I was meant to stay for a week, but they never sent any confirmation details. Nobody answered my calls or emails, so I had to pay for somewhere else. Don't stay here.