Hampton Inn & Suites Lynchburg

We came for Liberty’s homecoming football game and had no trouble with our last-minute booking. The hotel was clean and very nice. Everything felt top notch, from the elevators and carpet to the linens and pillows. We'll stay here again.

A nice scenic area and a good stop for a few days. The room was clean, coffee stayed hot around the clock, and breakfast was serve-yourself in the morning.

The front desk staff were awesome, but management handled the ant problem and my food very poorly. Ants had taken over my food in the room. I showed it to the front desk and the manager was there, but he walked away without acknowledging me. When I came back to ask what could be done about the ants and ruined food, the front desk couldn't answer and said the manager had left. They had moved me to a different room when I first reported the ants, but couldn't tell me what would happen about my food. I checked out that morning and called back later. The front desk was great again, but no manager spoke with me. I was told they might refund the food if I provided a receipt. I felt management handled it very poorly. Thank you for responding to my review. I believe guests should be able to keep food in their rooms. I have video, and I wasn't aggressive at any point, I was only asking questions. Your facility has cameras too, so checking the recording shouldn't be an issue if the great service you say you provide is what happened. At this point, don't worry about the food. The matter at hand is obvious. Thanks for responding, and have a great day.

The rooms were spacious and updated, and the pillows were comfortable. Everyone was friendly. I liked the power blinds since I could open them without getting out of bed, and the HVAC was quieter than in most hotels.