Baymont by Wyndham Madison West/Middleton WI West

The staff were polite, prices fair, and the location handy for nearby restaurants. Still, my five-day stay had some real drawbacks. The hotel feels dated, and several gym machines and TVs weren’t working. They don’t provide housekeeping during a stay, so I got no cleaning or restock the whole time, which I didn’t expect. Wifi was poor and difficult to keep connected, and the password was weak. Changing plans weeks ahead turned into a frustrating experience because of their rigid cancellation policy. It’s an okay budget option, but read the fine print before booking.

After a four-hour drive, my fiancé and I checked in and went right to sleep. When I woke up, I found multiple large yellow stains on the sheets under the pillows. More yellow marks were on the mattress and linens when I pulled the bed apart. There also appeared to be uncleaned vomit on the carpet. Housekeeping had left it there. My fiancé told the front desk about these health hazards. Rather than apologize or offer a different room, staff dismissed the concern and asked why we hadn’t noticed sooner. They gave my fiancé fresh sheets and expected us to change the bed ourselves. Guests shouldn’t have to handle contaminated linens or do the cleaning they’re paying for. The room was unsanitary and uninhabitable, and the staff didn’t provide a basic level of service to fix it. I’m requesting a full refund for this stay. I’ve photographed the stains and carpet. If this isn’t resolved promptly, I’ll take the complaint to Wyndham Corporate Customer Care and file a report with Public Health Madison & Dane County. I look forward to a quick response and resolution. Baymont by Wyndham Madison West/Middleton WI West May 11 2026

The room was super clean, which is what matters most to me. A housekeeper did walk in at 9am, but what can you do. It was good enough for what it was. They also sell beer, seltzer, and wine at the counter, which was a nice option I hadn’t seen before. I didn’t buy any.

The room was dirty and worn down, with hair and debris in the sink and shower and chunks of carpet missing. The crooked frames and lamp covering made the neglect pretty obvious. We could hear everything in the hallway, and the whole place smelled like marijuana. The on-site restaurant isn’t operating anymore, and some kind of alarm went off twice in the middle of the night. It was cheap and did in a pinch at the last minute, but I don’t understand how it keeps a 3 star status. Maybe the low price explains it. I wouldn’t stay again.