Aspen Woods

I should've listened to the earlier reviews. If I could give this place zero stars, I would. I regret moving here and hate it. I have 11 months left on my lease, then I'm out. The hallways are dirty and stink, and the neighbors stomp around over me all day. The only person in the office I like is Tina. Aside from that, disgusting.

The tenants' safety and well-being don't seem to be a priority here. The leasing office won't deal with disputes even with multiple reports about the tenants involved, and it allows people who aren't on a lease to stay longer than permitted. The office also breaks its own lease rules. Maintenance doesn't respond to tickets unless they're emergencies, and even then may not respond. There's just no urgency or action.

The neighborhood is pretty good and conveniently located, and I haven't had trouble with anyone in my building. The apartments are another story: maintenance is slow, the buildings are falling apart, and there's mold in my laundry closet wall plus drywall disintegrating from years of leaks. Management doesn't seem to have a relationship with residents, and it's hard to reach the right person about concerns. Three months after my first review, management had responded quickly, but little was actually done. Repairs for the mold took about two weeks after we discussed it, and all they did was put Kilz on the affected surfaces. Other maintenance requests were closed without being completed, and there's no way to reopen them. I'm lowering my rating.

The apartments are decent and spacious, and this community seems better than others in the same rent range. Service is prompt. But they still haven't figured out how to get rid of the cigarette smell in my bathroom.