TownePlace Suites Madison West/Middleton

Zareth always gave us such a warm welcome whenever we came or went, and she was so sweet. Everyone at the front desk was nice and fun to chat with. The staff were next level, and the rooms were clean, well appointed, and had super comfortable beds. Seriously one of the best hotel stays I’ve ever had!

We chose this place for a weekend getaway in Madison and had a very nice stay. The suite was roomy, the kitchen worked well, and the closet had unusually useful shelves I haven’t seen in a hotel room before. Breakfast was good, with juice and waffle machines, though it was crowded. The sofa bed looked odd when I opened it, and the cushion felt hard, but it turned out surprisingly comfortable as a bed. There wasn’t a comforter set in the room, so I had to go to the front desk to get one. I’d definitely recommend staying here.

The discounted rate made this clean two-night stay well worth the price. Check-in was a little slow, though the other front desk staff were friendly when we passed by. We didn’t hear other guests, but footsteps from above came through, and doors closing on the floor seemed to make the whole place rattle. For newer construction, it felt a bit cheap. We had no other issues.

I love the place and the people, and the women who work here are amazing. Being able to pay extra to keep the room longer is a big plus. The food service is spotty, though, and for the price the location isn’t great. Getting in and out of Middleton by transportation costs a lot.