SureStay Hotel By Best Western Mission
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- pets-allowed
- private-bathroom
- towels
- tv
- wi-fi
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Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- towels
- tv
- wi-fi
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1 / 6 Suite
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
Gloria R.
The room was extremely filthy, and check-in was very rude. There were live and dead roaches, different kinds of hair in the bathroom, tub, and sink, and hair on the towels and bed sheets. They did absolutely nothing to resolve it. If you don’t want to risk taking roaches home in your belongings, don’t waste your time here. I posted photos with my review. We reported the hotel to the health department and the BBB. I’m shocked it can still operate.
Darren C.
The manager canceled our reservation but still kept the full payment for the whole stay, even though we weren’t allowed to stay for a single day. We had already endured inconveniences we couldn’t control, and the manager wouldn’t work with us at all. This hotel is bad. I hope they get a new manager soon so this doesn’t happen to anyone else.
Rosa M.
The floors were dirty, and the sheets and pillows looked dingy. It’s a horrible stay at a very old Best Western that I’d call a motel.
Kayla B.
If you miss check-in, they charge you for the full stay and cancel everything. How does it make sense to keep my money but not let me use the other four days I paid for? The manager was called and didn’t care at all. They said the only option was to rebook, with no money refunded. Why would I pay them twice? 🤣💀 Don’t stay here, they don’t care about you at all.
Marco A.
We tried this hotel over the weekend because the rate was cheaper, and we regretted it. You really do get what you pay for. The restroom was nasty, the mattresses were old and very hard, and the toilet seat and shower both had yellow stains. The hotel needs an upgrade, and I’m never going back. I don’t recommend it at all. It felt like a rat house. I can’t decide whether the room or breakfast was worse. There was no juice for the kids, the eggs were watery, and to top it off, there was no oatmeal. This gives Best Western a very bad reputation 🤮
Amenities
Everything available at this property
General Services
40 available- Computer
- Air conditioning
- 24 Hour Reception
- Smoking areas
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Television in lobby
- No elevators
- Room service
- Iron and board
- Laundry
- Safe Deposit Box
- Wake Up Service
- Microwave oven
- Personal protection equipment for staff
- Extra decontamination measures
- Additional Measures Against COVID 19
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- American Express
- MasterCard
- Visa
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Laundry service
- Multilingual staff
- 24 Hour Security
- Air conditioning in public areas
- Hotel safe
- Lift access
- Luggage room
- Smoking area
- Photocopier
- Hot tub
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Free parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
4 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Kitchen
Business Services
4 available- Business center
- Conference Hall
- Conference room
- Business centre
Recreation & Wellness
4 available- Spa tub
- Spa
- First Aid Kit
- Spa centre
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Outdoor freshwater pool
Sports
3 available- Fitness facilities
- Gym
- Fitness
Children
2 available- Babysitting and childcare
- Babysitting service
Room Amenities
10 available- Non Smoking Rooms
- Fridge
- Cable TV
- Hairdryer
- Flat Screen TV
- Bathtub
- Shower
- Alarm clock
- Toiletries
- TV lounge
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
8.5 km
8.6 km
4.2 km
113 m 1 min walk
Attractions
20- Bannworth Park4.2 km
- National Butterfly Center5.1 km
- Summer Breeze Park5.3 km
- Westside Park and Field5.6 km
- McAllen Nature Center5.6 km
Restaurants
20- Luby's113 m 1 min walk
- Pizza Hut217 m 3 min walk
- Starbucks257 m 3 min walk
- Ichiban Buffet Mission Tx318 m 4 min walk
- King's Chinese Buffet373 m 5 min walk
Transit
9- McAllen-Miller International AirportAirport8.6 km
- South Texas International Airport at EdinburgAirport33.4 km
- McAllen Central StationBus8.5 km
- Central de Autobuses de ReynosaBus13.8 km
- ADO ReynosaBus13.8 km

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required - Payment method: Card
Deposit
Pet deposit required