Quality Inn Mt. Pleasant - Charleston

A good spot for visiting Charleston and Patriot’s Point without dealing with downtown traffic. It's in a nice neighborhood, with drive-up rooms on the first floor. The room, lobby, and breakfast area were all very clean, and the staff were really friendly and helpful. Great affordable motel. 👍👍👍👍

We picked this place for an overnight guys' trip and would come back for our next weekend away. The area felt safe and was quiet, and the room was modern, clean, and comfortable, with a good bed. The price is good for this area. Front desk staff were friendly and professional, and breakfast had lots of tasty options. I'd recommend it and would stay again.

Breakfast had a nice variety and was good. We stayed two nights. The room was clean, though dated, and the bed was okay except the edge sagged like it had been sat on a lot. GPS couldn't find the address or guide us there, maybe because of new traffic patterns. We had to call the hotel and get directions over the phone.

I travel for work and stay in hotels as often as five nights a week. I always carry the paperwork for my certified service dog and his ID card. When I arrived at 8 p.m., two young women were at the desk. One confirmed my reservation and asked what service my dog performs, the one question they are allowed to ask. I answered, and she started checking me in. The other clerk then pressed me about why I hadn't brought my dog inside, whether he barks when people pass the door, and whether he'd bark if someone came into the room. At Quality Inns I get the key first, then pull around to my room, so I explained that. My dog is well trained and knows when to bark, including the difference between someone coming to help me and someone trying to harm me. I also told her she wasn't allowed to ask those extra questions. She argued that there were three permitted questions, so I went back to my car for his ID. The back of the card says they may only ask what service he performs. They said they were asking because they didn't want to explain to the owner why no service animals showed up on lobby camera footage. I offered a copy of his ID for their file, although they aren't allowed to keep one. They said it was fine since I was only staying one night. Then, apparently out of spite, they put me on the second floor. There was no elevator, and hotels have always placed me on the ground floor or in an accessible room when I travel with my service dog. No one at the desk should interrogate me about what my dog does or doesn't do, especially after I said more than once that I had all his paperwork and identification. I don't recommend this hotel to anyone traveling with a service animal.