Days Inn Norton VA

The updated flooring was a nice touch, and the room was clean. Still, the ceilings have stains that could use a coat of paint, and the bedframe squeaked whenever I moved. The hairdryer and mirror could use cleaning too. It's a pretty decent place to stay.

I've traveled for over 40 years, and this was the dirtiest hotel I've ever stayed in. There were roaches in the lobby and hair on and in our bed sheets. The bathroom had no soap or shampoo containers. This place should be condemned, and charging people to stay here feels like a crime. Avoid it at all costs. There wasn't another room available anywhere in this small town, or I would've gone elsewhere. I seriously thought about sleeping in my truck.

My wife was traveling alone with our two small children to visit family and needed a night of rest before continuing the drive. She called several times to discuss the room size and price, then paid $120 by debit card over the phone. Nobody mentioned the extra $50 security deposit until she arrived. That was all the money she had with her, and they refused to give her a cash refund. They said the money would go back on her card within seven business days, so she had to continue the trip without finding another motel. The managers and staff didn't seem to care. They were happy to take her payment, but didn't tell her about the additional fee until she got there. This place is a joke. Believe the bad reviews and take your business elsewhere.

The location and price were the only things this hotel had going for it. The front desk manager was rude and had no personality, and the rooms and furniture felt extremely outdated and noisy. The air conditioning worked great, though, and the fridge kept everything really cold. I wouldn't recommend it.