Extended Stay Deluxe Universal

We only stayed because there were no other hotels available, and otherwise we would've left. The carpet looked like it hadn't been cleaned in ages, and the room felt neither properly cleaned nor maintained each day. Near the air conditioning unit, the floor was wet. I stepped there while getting into bed and my foot got wet. That's unacceptable. My stay at Extended Stay America Suites – Orlando Theme Parks – Vineland Rd. was very disappointing. I won't return or recommend it.

The rooms are spacious, clean, and have what you need to make a place feel like home. They welcome you warmly. What stood out most was how much the staff care. We all have rules to follow and don't want to lose our jobs, but it's special when someone still takes the time to understand another person. Blanca is the best. She always has a good conversation, never an attitude, and is ready to help. Thanks for a great experience. ❣️

The staff made my girls feel like they were on an extended vacation, and that meant a lot since I have three kids. Ms. Blanca is an angel, and John is one of the sweetest people I've ever met. They're caring and thoughtful with guests, and I absolutely recommend this hotel. The rooms are really clean and spacious, with a full kitchen and mini gym. If that's what you're looking for, this is the place.

Having a full kitchen and laundry on site made the stay really convenient, and the rooms were huge. I also liked having the little breakfast bar in the morning. The hotel is right across from Universal Studios, which was great. Johnson and Blonca were so welcoming, always laughing and joking with guests. They made me feel like family instead of just another guest.