Primm Valley Hotel & Casino, a Travelodge by Wyndham

The best parts of the stay were a friendly casino atmosphere, a very good breakfast at The Diner, and seeing the Zoltar machine. The lead manager and her staff were super friendly, and the meal was good. The machines were very “tight,” though. It’s about 30 minutes to Vegas from the state line, and I’d say the extra drive is worth it. The hotel itself was sadly the worst we’ve ever stayed in. We’d been going to Buffalo Bills for decades and always saw Primm Valley looking festive with its lights, so we decided to try it. The room and hallways were run down, dirty, and eerie. The room photos looked like they might be 30 years old. We were in the back lot section, where the entry doors didn’t need hotel keys. Anyone could get in, and there seemed to be shady people around. Inside, we found cockroaches, stained lampshades, a dangling fire alarm, poorly vacuumed carpets, a dingy yellow pillowcase that looked overused, and damaged, stained furniture that seemed to date from when the hotel opened. The heater and air conditioner were so loud it was hard to sleep, and we heard every step from the room above. It sounded like they might fall through the ceiling. The elevators smelled bad and had damaged decor. The $43 resort fee stung. Sure, there was a mini fridge, but an old chicken nugget in the prepared ice bucket, a sink that didn’t drain properly, and dirty bathroom floors rather spoiled that perk. My wife reminded me it was an adventure. We would have cancelled and gone somewhere else, but it was too late and I don’t like wasting money. We were sad because it felt like the place had been misrepresented, and it’s sad to see the surrounding hotels gone. We’re curious about the luxury suite they had available. They tried to make it sound like it was the only room left, at $270 a night. Hopefully this review helps visitors and the property improve the guest experience.