Riverpark By Aboda

The location is great, and the staff are even better. I toured the community and found the tour fun. The ladies in the front office were energetic and engaging, and new management is making real strides to improve the community and resident engagement. When I came back from the tour, I also got to speak with Community Manager Rick.

I've lived here more than three years through two ownership groups. Fairfield, the new one, has improved security and cleanliness and added a new mailroom security system that helps with missing packages. Maintenance is helpful too, especially Rey and Ian.

I lived at river park for two years. The first year with Equity was amazing, but the second year under Fairfield was a nightmare because I was charged $200 a month for sewer charges starting in May. It took until September to fix, and I wasn't reimbursed until management finally changed in October/November, six months later. This is a specific issue, but it seems like it should have taken a week or two to sort out, and I had to keep going down to ask for updates. To be fair, management has since changed, so this isn't a reflection of the other employees, who are helpful and friendly.

The location is about the only good thing, and there are other apartments nearby. Packages keep getting stolen and the office does nothing; there are car break-ins, slashed car tires, stolen bikes, and unexplained charges on rent. Maintenance is poorly managed, and the elevators are constantly out with no explanation. They may say everything is fixed and fine, but that's not what it's like. For what you pay, the quality isn't there. I'd look at another complex.