SureStay by Best Western Sacramento South Natomas

The breakfast was stocked, the coffee was decent, and checkout was quick. Parking wasn't too bad either. The room looked tidy, though the bathroom was a little dirty. When I asked the receptionist for paper towels for the downstairs bathroom, they were a bit rude and I never got any. In the morning, there wasn't any toilet paper there, either. The elevator creaked and swayed a bit.

We got a great price, and I wish we could've stayed a few days just to relax. The room was clean and comfortable, the staff were nice, and breakfast was good. Wi-Fi worked well, parking was easy, and the air flow was good. It's an unpretentious, solid place to stop on I-80 near I-5. The area is a trucker hub with plenty of late-night food. I'd stay again.

The staff were wonderful, and the bedding and towels were clean. Water pressure was good, parking was decent, and there's a basic continental breakfast. It's also close to the airport. But the building really needs a complete overhaul and renovation.

The only nice staff member I encountered was one woman. The others were mean, and the manager didn't seem to care. People who appeared homeless circled the parking lot, so lock your doors. There were drug deals happening in the lot all night, and I wouldn't bring a family or kids here. When I checked in, a food vendor was arguing with hotel staff, saying they hadn't been paid for the breakfast food for the past three months. The hotel also charged my card four times for an alleged $150 incidental fee, for $600 total, without authorization.