Holiday Inn San Antonio Northwest
About this property
Popular facilities
Good to know
- Check-in
- From 18:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
Rooms
Estimated reference price
1 / 4 1 King Bed Standard
- 32 m2
- 1 x King-size bed 150-183 width
- Housekeeping
- Hairdryer
- Shower
- Bathroom: 1
- Direct dial telephone
- TV
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Carpeted floors
- Individually adjustable air conditioning
- Individually adjustable heating
1 King Bed Standard: Room Amenities
- Wi-fi (extra charge)
- Wake-up service
- Alarm clock
- Desk
- Toiletries
1 / 2 DOUBLE KING BED NON SMOKING
- 32 m2
- 1 x King-size bed 150-183 width
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- Alarm clock
- Toiletries
- Desk
- Housekeeping
- Mini fridge
- Microwave
- Tea and coffee making facilities
- Carpeted floors
- Bathroom: 1
DOUBLE KING BED NON SMOKING: Room Amenities
- Shower
- Hairdryer
- Direct dial telephone
- TV
- Individually adjustable air conditioning
- Individually adjustable heating
1 / 2 DOUBLE TWO QUEEN BEDS
- 32 m2
- 1 x Queen-size bed 150-154 width
- Hairdryer
- Housekeeping
- Desk
- Toiletries
- Alarm clock
- Wake-up service
- Wi-fi
- Wheelchair-accessible
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Tea and coffee making facilities
DOUBLE TWO QUEEN BEDS: Room Amenities
- Microwave
- Mini fridge
- TV
- Direct dial telephone
- Shower
- Bathroom: 1
1 / 3 2 Queen Beds Standard
- 32 m2
- 2 x Queen-size bed 150-154 width
- Mini fridge
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom: 1
- Housekeeping
- Individually adjustable heating
- Individually adjustable air conditioning
- Carpeted floors
- Tea and coffee making facilities
- Microwave
2 Queen Beds Standard: Room Amenities
- Wi-fi (extra charge)
- Wake-up service
- Alarm clock
- Toiletries
- Desk
Guest reviews
Recent reviews shared by hotel guests
The hotel has a nice, spacious room and a convenient location near lots of restaurants. But the night front desk employee treated us like a nuisance instead of paying guests. He was so rude that it felt disrespectful, and we didn’t feel welcome. It made the stay really uncomfortable. I’d wanted to stay here for a while, but I don’t want to go back and be treated like a bother again.
The room was comfortable, though you could hear people walking heavily upstairs and the TV in the next room through the thin floors and walls. Breakfast cost $12.95, and it looked like the usual hotel buffet items that used to come with a stay.
The room was spotless and roomy, and they even upgraded me to a suite at no extra charge. I only stayed one night, and the location worked really well for what I needed. The shower had strong pressure, but never got as hot as I like. I also couldn't connect my Firestick to the TV over the Wi-Fi.
The front desk was unattended when we arrived, and nobody explained the wait. When a staff member finally appeared, he came across as tense and unwelcoming. Each time we went to the desk, he seemed irritated and confrontational, and our concerns escalated instead of being handled professionally. He even mentioned calling the police, which was shocking when we were just paying guests asking for basic service. His name was Steve, and his manager never seemed to know what was going on. Management should look at how guests are treated. Professionalism and respect are part of hospitality, and we didn't get that here. I wouldn't recommend staying at this property.
Fabi made check-in easy and took her time to greet us. She was so kind, and Steven, who was working the evening shift, was just as kind. The room was clean, the bed was comfy, and the shower pressure was great. We don't usually choose Holiday Inn hotels, but I'm glad we did. Definitely a 10 for us, and we'll be back.
Amenities
Everything available at this property
General Services
29 available- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Room service
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Newspapers
- Luggage room
- Clothes dryer
- Banquet hall
- Projector
- Printer
- Photocopier
- Audio Visual Equipment Rental
- Hot tub
- Deposit on arrival
- Non Smoking Establishment
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
7 available- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast
- Breakfast served to the table
- Hot breakfast
- Breakfast and dinner
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Pool and beach
1 available- Outdoor freshwater pool
What's nearby
Explore attractions, restaurants and transport around the hotel
1.7 km 21 min walk
3.6 km
3.7 km
141 m 2 min walk
Attractions
20- Six Flags Fiesta Texas3.7 km
- San Antonio Aquarium9.2 km
- Aquatica San Antonio15.6 km
- SeaWorld San Antonio16.1 km
- Japanese Tea Garden.16.5 km
Restaurants
20- Zio's Italian Kitchen141 m 2 min walk
- Dimassi's Mediterranean Buffet144 m 2 min walk
- A&W Restaurant203 m 3 min walk
- Matamoros Restaurante Y Cantina246 m 3 min walk
- Tommy's Restaurant339 m 4 min walk
Transit
20- San Antonio International AirportAirport12.5 km
- Hill Country PlaceBus1.7 km 21 min walk
- East Campus Lot 1Bus2.1 km 27 min walk
- East Campus Lot 2Bus2.3 km 28 min walk
- Bauerle Road Lot 1Bus2.5 km 31 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 122
- Main building floors
- 4
