SLO Brew Lofts

Getting through to this hotel is a problem. They don’t answer the phone, so when we wanted to add a night to our stay, we had to book it online. That left us with two reservations and two cleaning fees. We only had the room cleaned once after our stay, so it made sense when they agreed to refund one of the fees. We have written confirmation of the refund from the new owner and from the time we stayed, but more than 90 days have passed and they still haven’t paid it. The customer service is horrible.

SLO Brew Lofts, fix your listing. The vague “loud nearby noise” is actually a bar with a DJ and blaring speakers directly downstairs, right under the loft floor. The volume shakes the whole apartment, and I can hear it from every part of the place. They clearly know about it, since they don’t accept refunds or noise complaints. Anyone thinking of staying here should know they may not sleep until midnight or later. Don’t stay here unless you’re fine with that. The listing seriously downplays how noisy it is.

Do yourself a favor and avoid this place. The noise is completely unacceptable. Don’t overestimate how much noise you can tolerate. This place just isn’t okay.

The lofts are spacious, comfortable, attractive, and well equipped, with great food, drinks, and shopping nearby in a central location. But the bar and club downstairs can be intensely loud. I can’t overstate how much the noise hurt our stay, so caveat emptor. Parking is a few blocks away, which wasn’t a big deal except that street closures for events can make it impossible to load or unload.