Nights Stay Hotel

The second room smelled better and had clean sheets, so I accepted it, even though there was graffiti everywhere. The TV didn’t work, but the shower looked nice. I knew the low price meant I shouldn’t expect an updated room; I just wanted it to be clean enough to stay in. In the first room, the sheets were hanging off the bed, there were sunflower seeds and chicken crumbs on them, and there wasn’t a blanket. I asked for another room. The manager came in while I checked the bed and sheets, then offered a refund so I could stay somewhere else. I hadn’t said I didn’t want the room. I explained I was only checking that the crumbs from the first room weren’t there. He kept saying they could give the room to someone else because there wasn’t much he could do. It felt like he was playing the “if you don’t like it, take your money and get out” card just because I checked around. The hotel wasn’t nice, and I guess it’s more for affairs and hookups. Before the owner replies saying I wasn’t a guest, I stayed here May 25, 2019, and checked in around 1pm. I live in Tulsa. Don’t try it.

The place was a mess, and I’d tell people to spend a little more and stay somewhere else. We paid online and noted that we had a dog, but the owners said they didn’t know about the pet, despite advertising as pet-friendly, and charged the fee again. We’d reserved a non-smoking room but got one that smelled like urine. The pool was closed, apparently for a long time, even though it was still advertised, and getting onto the Wi-Fi was a hassle. Nearly every appliance had a problem: the TV wouldn’t change channels, the phone didn’t work, the shower leaked water all over the room, the microwave timer was broken, and the air conditioner rattled loudly all night. I didn’t see the cockroaches other reviewers mentioned, but given the building’s condition, I wouldn’t be surprised. Just a terrible stay.

They charged a deposit on my credit card. We cleaned up in the morning and went to the window, but no one was there, so we left the keys. Like most motels, I expected them to release the deposit hold within 3-5 days. They never told me I had to collect it in person within 24 hours or lose it. I only later noticed a piece of paper taped off to the side of the window with that rule. They refused to return my deposit.

We went to Super 8 after the bad experience at Knights Inn, and it was a night and day difference. It was a little cheaper, much cleaner, had a hot breakfast with waffles, and the people there were genuinely nice and hospitable. We’ve been in room 255 and plan to keep our money, peace of mind, and sanity here. At Knights Inn, the room smelled bad and didn’t meet even basic standards. My wife, kids, and service animals were very dissatisfied. The toilet was clogged and the heater was broken. We hadn’t brought anything into the room, including the service animals, but the desk guy still resisted a refund and kept $50 as a “pet deposit.” He said he hadn’t charged it until checkout. In Oklahoma and federally, charging a pet deposit for service animals is a felony, so the dishonesty is another reason not to stay. Super 8 is somewhat attached to Knights Inn, which is one building in a four-building complex that used to be Motel 6, and they have the same owners.