Inn at Joshua Tree

The front desk employee was really nice and checked me in quickly. The property could use an upgrade, but it was quiet enough for a good night's sleep, and I felt fine leaving my car in the lot. My whirlpool room had no issues, though the tub took a while to fill. It was nice to soak in after the long drive from Oregon. Breakfast could offer more. Not the best place, but not the worst either.

The staff were friendly and professional, and the shower had good water pressure. The rest was disappointing. The hotel looked dingy and rundown, with peeling paint, torn awnings, and a green pool that appeared out of service for a while, judging by the peeling concrete around it. We had a king room with a kitchenette. It could be a higher-end hotel if someone cleaned it up and maintained it. As it is, I expected much better. One star at best, with half a star for the water pressure.

I usually don't leave reviews, and I'm not a picky traveler, but this was one of my worst hotel stays. The place seemed deserted and under construction. Sand covered the road in, the lot was empty, and I wasn't even sure the road was proper. It felt unsettling in such a remote spot, especially since I seemed to be the only guest. My first room had a broken lock. They moved me upstairs, though the hotel seemed empty, and that room was dirty with broken A/C and a careless bathroom setup: two conditioners and no shampoo. When I raised the problems, staff didn't apologize or try to fix them. They essentially asked if I wanted to check out. Even at a low price, it wasn't worth it. I stayed at a similarly priced Hyatt on the same trip, and while it wasn't fancy, it was clean, safe, and functional. This place was none of those. Never again, and I strongly recommend others avoid it.

The staff were kind, professional, and happy to see us. That's the only thing I can praise. The room had ceiling damage, messy caulk repairs, a broken fridge, damaged walls, broken wall art, bubbled flooring, no bar stools, a nasty stove, and a sleeper sofa smaller than a full bed. Bathroom fixtures were broken too, and hot water took ten minutes. The breakfast room was 85-90 degrees, and the oatmeal packets were very old. The pool hasn't been available for 18 months to two years. The whole place is badly run down and looks likely to close soon. This was the dumpiest place I've stayed, and it is not three stars.