Candice M.
Cockroaches keep coming back no matter what I try. They’re everywhere and have even caused me to get my TV fixed, yet there’s no pest control. The Wi-Fi is so slow you may end up buying your own router, if you can connect at all. It only works in certain parts of the room. When I reported it, they said Wi-Fi was a gift from management and told me to get my own router until the problem was fixed, even though it’s included in the lease and the advertising. The power cuts are unbearable, and there’s clearly no solution because they don’t care. All they do is email about outages and post municipal updates on WhatsApp so people won’t call. If you do call, they say it’s beyond their control, even though a generator powers one block and the hotel. It’s on the residents’ side and very loud, but we don’t benefit from it. I have to keep going to an internet cafe to work remotely during outages. I’m currently sick after taking cold showers every day for the past six days. Please don’t stay here. You work hard for your money and deserve a place that gives you good service and value. This one is a nightmare.
