Roomundo
Smoke-freeFamily friendly

About this property

A great hotel to have a nice rest before long walks around the city. Hotel "Chalet Janet Erts" is located in La Massana. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Pal Arinsal Ski Area, Els Orriols Ski Lift and Saint Andrew Church. Location Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a free parking zone. Specially for tourists who travel by car, there’s a parking zone. Sports fans will be able to enjoy a mini-golf area. The following services are available At the hotel for winter sports fans: a skiing area, a ski transfer and ski passes. You can take your pet with you for the journey. Pets are allowed. There are other services available for the guests of the hotel. For example, a laundry, private check-in and check-out, ironing, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish and French. At the hotel In the room, for you, there is a DVD player, a shower, a TV and slippers. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Free WiFi
Beach access
Breakfast available
Family friendly

Good to know

Check-in
From 15:00
Check-out
Until 10:00
Parking
Free
Languages
Spanish, English, French
Smoking
Smoke-free
Children
Family friendly
Room types
4

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.4/10
Very Good
17 reviews

Pau R.

2/10

SCAMMERS Check the reviews on TRIPADVISOR. They changed their name to reduce the number of reviews here and, in our view, keep scamming people. If you leave, they may charge you €150-200 and invent some excuse so you can't complain afterward. We ended up calling the police because of how they treated us and because they were trying to stop minors from entering, contrary to their own terms and conditions. The police ruled in our favor and made them let us sleep there. Then, because they were still unhappy, they charged us €200, claiming we had not emptied the trash. That was a lie. After the police incident, and because the police themselves warned us to be careful, we expected them to try to impose some kind of penalty, and that is exactly what happened. We later read that they do this to all foreigners, especially tourists. We couldn't go anywhere else because it was late, it was snowing, and we had no way out. I REPEAT, IF THEY SCAM YOU, DON'T COMPLAIN LATER. READ TRIPADVISOR, FOR EXAMPLE. SCAMMERS

Elena M.

10/10

Everything worked well for a short break in Andorra, and when there was a small problem with the light, they came straight away to fix it. The apartment is fully equipped with heating, WiFi, and TV, and there is convenient parking in front. It’s in a building without an elevator. The main drawback was the sofa bed. It was broken and difficult to put away. Two children slept on it, but for an adult it would be very, very tight.

Lucía R.

10/10

We loved the apartment and all its comforts. It was very well equipped, and the only disappointment was that we stayed for just 2 nights. A perfect stay and highly recommended. Thanks.

Patricia N.

8/10

Cozy, clean, and peaceful, with responsible and friendly staff. We spent a weekend there with friends while skiing in Granvalira, and it turned into a fantastic stay.

Amenities

Everything available at this property

60 Facilities

General Services

35 available
  • Smoke Free Property
  • Heating
  • Washing machine
  • Gift shop
  • Express Check In/Check Out
  • Garden
  • Terrace
  • Private Check In/Check Out
  • Dryer
  • Patio
  • All Spaces Non Smoking (Public And Private)
  • No elevators
  • Bridal suite
  • Room service
  • VIP room amenities
  • DVD Player
  • Linens
  • Ironing
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Wake Up Service
  • Iron
  • Microwave oven
  • Packed Lunches
  • Coffeemaker
  • Car rental
  • Transfer services
  • Hiking
  • Fishing
  • Sun Deck
  • Cycling
  • Family/Kid Friendly
  • Ski storage
  • Ski passes available

Internet

1 available
  • Free Wi Fi

Parking

2 available
  • Parking nearby
  • Free Parking on Premises

Meals

5 available
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Bottled water (at extra charge)
  • Kettle

Pool and beach

1 available
  • Beach/pool towels

Sports

1 available
  • Mini golf

Room Amenities

12 available
  • Non Smoking Rooms
  • Soundproof rooms
  • Fridge
  • Family room
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Slippers
  • Toiletries

Languages

3 available
  • Spanish
  • English
  • French

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus 455 Erts

32 m 1 min walk

Closest Bus 456 Erts

58 m 1 min walk

Top attraction nearbyBike Park de Pal Arinsal

2.8 km 34 min walk

Dining nearby 20 Restaurants

40 m 1 min walk

Attractions

20
  • Bike Park de Pal Arinsal2.8 km 34 min walk
  • Museum of Miniature3.1 km
  • Casa d'Areny-Plandolit3.1 km
  • Parc Natural Comunal de les Valls del Comapedrosa3.8 km
  • Rec del Solà Trail6.2 km

Restaurants

20
  • Borda d'Erts40 m 1 min walk
  • Borda El Pebre47 m 1 min walk
  • Restaurant l'hort de casa70 m 1 min walk
  • Vibration by Commencal942 m 12 min walk
  • Restaurant Ruta 401.0 km 13 min walk

Transit

20
  • 455 ErtsBus32 m 1 min walk
  • 456 ErtsBus58 m 1 min walk
  • 457 El Puiol del PuiBus551 m 7 min walk
  • 458 El Puiol del PuiBus591 m 7 min walk
  • 453 Prat de la SolanaBus772 m 10 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out10:00Departure timing