Donna Alda DFC

I wish I'd known there were free lockers for luggage by the entrance. They could have helped when I arrived before check-in, instead of having to kill time at the airport with nowhere to leave my bags. The place is several blocks from the city center, so the location isn't ideal, and it's very noisy. You can hear everything in neighboring rooms, including people having loud sex or vomiting through the night. The sheets and towels were dirty or stained, sometimes with hair on them. The kitchen was a joke, with a broken stovetop and hardly any basic cooking utensils. The host only sends automated messages, and when I contacted him to ask for something, he was rude and refused to help. I'd look elsewhere for somewhere with better treatment and service worth the extra cost. I wouldn't return, and this is just one more negative review among many.

It's a shame. I've stayed at DA DFC before through my company, and they advertised one price but charged a completely different amount. I hope someone looks into it. I work at a much larger hotel and know how things work, but there's no excuse for mistreating people who serve you food. Please don't hire staff like this, they bring the hotel down.

They charge for the reservation through the Booking.com app, then ignore WhatsApp messages and emails when you have a question or problem. When I asked to change my check-in time, they told me to change the date in the app, which doubled the reservation fee. They wouldn't refund me, saying it was the tenant's fault for not knowing what they were doing. They play with guests' time and money. I think they're scammers, and I absolutely don't recommend renting from them. If this has happened to anyone else, report it to consumer protection and let's make it public.

They took my money without providing accommodation, then made me book twice and refused to repay the extra cost, claiming it wasn't their problem. The people were rude and arrogant, and treated me badly. Save yourself the trouble and stay somewhere else.