Novotel Brisbane Airport
About this property
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "Novotel Brisbane Airport" is located in Brisbane. This hotel is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — DFO Brisbane.
Popular facilities
Good to know
- Check-in
- From 14:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Breakfast
- Available
- Extra bed
- AUD 60
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Multi-language staff
- Smoking
- Smoke-free
Rooms
Reference price
Executive Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- mirror
- pillows
- private-bathroom
Executive Double Suite: Room Amenities
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
Premier Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
Premier Double room: Room Amenities
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
1 / 1 Premier Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
Premier Quadruple room: Room Amenities
- safe
- shower
- slippers
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
- water
- wi-fi
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- shower
Standard Double room: Room Amenities
- soundproofing
- tea
- tea-or-coffee
- telephone
- toiletries
- towels
- tv
- wardrobe
Guest reviews
Recent reviews shared by hotel guests
The room was fine for sleeping, but the lack of opening windows left it feeling musty. The bathroom had an unpleasant smell like dirty feet, the air conditioning was loud and barely cooled the room, and the fridge was louder still and froze everything inside. At check-in I was told breakfast wasn't included. My workplace confirmed it had been prepaid, but reception still wanted me to pay first and said a refund might follow. I wasn't comfortable risking a double charge when my booking clearly included breakfast, and the reviews suggest this happens to others too. It was an avoidable hassle right at the start. I'd call it a three-star stay. It works if you need somewhere convenient near the airport, but the service information and room upkeep need attention.
The hotel is good value, with comfortable rooms, friendly staff and a restaurant that isn't too expensive. A free bus goes to the Sky Gateway complex, though the hotel is about a 10-minute ride from the domestic terminal. The stop is still around a five-minute walk from the entrance, so getting there may be tricky if you have mobility issues. I'd recommend it.
The room was tidy and clean, and the soft, cosy bed let me get the good sleep I really need. We also appreciated being checked in early. The gentleman at reception was accommodating and arranged for me and my associates to stay on the same level, which made things much easier. Everyone was pleasant. The dining counter staff were helpful and polite, and the kitchen team seemed cheerful and genuinely having fun. That kind of happy atmosphere matters to me. A very positive stay.
The room was decent and had the brightest lighting I've ever seen in a hotel, though it took a lot of switches to manage it. The shower pressure was extremely low. For an international airport hotel, it was surprising that non-Australian plugs weren't catered for, so bring an adapter. Breakfast was okay, nothing special, and reception staff were competent but not especially friendly.
The room was clean and comfortable, with nicely presented towels and a TV home page that greeted us by name. The location worked well too, with a DFO and food court about a five-minute walk away, plus a free airport shuttle that took roughly 15 minutes. Downstairs there's a restaurant for an easy buffet breakfast. The pool is on level five, and the gym has a treadmill, stationary bike, yoga mat and free weights up to about 17kg. Reception handled a small mix-up with real care. Our room hadn't been cleaned when we arrived, so Emily quickly found us another one. About an hour later, Nikki called to apologize and offered drink vouchers. I hadn't made much of the mistake, so the gesture was a lovely surprise. All the reception staff were delighted to see our young children and each tried to give them a drawing book.
Amenities
Everything available at this property
General Services
61 available- ATM
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Express Check In/Check Out
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Linens
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Iron
- Shuttle
- Area shuttle
- Airport Transportation Drop Off
- Transfer services
- Extra decontamination measures
- Additional Measures Against COVID 19
- Number of floors (main building)
- Single rooms
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Bus/Train station
- Airport
- Check In Hour
- Check Out Hour
- Transfer service
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Luggage room
- Clothes dryer
- Non Smoking Area
- Secretarial service
- Photocopier
- Audio Visual Equipment Rental
- Special dietary options
- LGTBIQ friendly
- Deposit on arrival
- Identification card at arrival
- Single Use Plastic Free
Accessibility
4 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
3 available- Free Wi Fi
- Internet
- Wi Fi
Parking
3 available- Parking
- Car park
- Valet parking
Meals
13 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Kettle
- Air conditioning in Restaurant
- Breakfast buffet
- À la carte lunch
- À la carte dinner
Business Services
8 available- Business center
- Event facilities
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
3 available- Massage
- Sauna
- First Aid Kit
Pool and beach
5 available- Swimming pool
- Outdoor pool
- Beach/pool towels
- Rooftop pool
- Outdoor freshwater pool
Sports
4 available- Golf course
- Fitness facilities
- Gym
- Fitness
Children
4 available- Babysitting and childcare
- Children's playground
- Babysitting service
- Children playground
Pets
1 available- Pets Not Allowed
Room Amenities
9 available- Non Smoking Rooms
- Soundproof rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
1 available- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
125 m 2 min walk
4.5 km
7.0 km
100 m 1 min walk
Attractions
20- New Farm Park7.0 km
- Story Bridge Adventure Climb7.1 km
- Howard Smith Wharves7.1 km
- Story Bridge7.1 km
- St John's Cathedral7.5 km
Restaurants
20- Magical Rice100 m 1 min walk
- TCC - Airport Village101 m 1 min walk
- Cafe Cherry Bean113 m 1 min walk
- The Coffee Club Australia125 m 2 min walk
- Carl's Jr. Australia141 m 2 min walk
Transit
20- Brisbane AirportAirport4.5 km
- Ninth Ave at Skygate, stop 1Bus125 m 2 min walk
- Ninth Ave at Skygate, stop 2Bus143 m 2 min walk
- Lakeside DrBus666 m 8 min walk
- Lomandra Dr near Qantas DrBus744 m 9 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Parking
Parking - Extra charge may apply
Transfers
One-way Airport shuttle - Extra charge may apply
Rules and eligibility
Children
Ages 0-12 - Extra bed available
Hotel information
- Total rooms
- 157
- Floors
- 5
- Year built
- 2009
- Last renovated
- 2012
Electricity
- Voltage
- 240 V
- Frequency
- 50 Hz
- Socket types
- I
