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Smoke-freeFamily friendly

About this property

"Riviera Mackay" is located in Mackay. This apartment hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the apartment hotel — Caneland Central and Queens Park Orchid House. Location Taste the local cuisine and have a rest in the restaurant. Want to be always on-line? Wi-Fi is available. If you travel by car, you can park in a parking zone. The following services are also available for the guests: a massage room. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a barbeque area. The tour assistance desk of the apartment hotel will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing and a concierge. The staff of the apartment hotel speaks English and German. At the apartament hotel In the room, there is an alarm clock, a shower and a TV. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Spa & wellness
Free WiFi
Restaurant
Beach access
ParkingAvailable for a fee
Air conditioning

Good to know

Check-in
From 14:00
Check-out
Until 10:00
Pets
Not allowed
Luggage storage
Available
Languages
German, English
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

1 Bedroom Apartment with balcony and with river view

  • Private bathroom
  • air-conditioning
  • balcony
  • blackout-blinds
  • desk
  • dining-area
  • dishwasher
  • fan
  • hairdryer
  • iron
  • kitchen
  • microwave
  • private-bathroom
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2 Bedrooms Premium Apartment

  • Private bathroom
  • air-conditioning
  • bedsheets
  • dining-area
  • fan
  • fridge
  • hairdryer
  • heating
  • iron
  • kitchen
  • kitchen-stuff
  • microwave
  • private-bathroom
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Apartment

  • Private bathroom
  • air-conditioning
  • coffee
  • fridge
  • hairdryer
  • private-bathroom
  • tv
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1 Bedroom Standard Double Apartment

  • 2 guests
  • full double bed
  • Private bathroom
  • private-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.2/10
Very Good
161 reviews

Tessa M.

2/10

They charged us $25 for cleaning a towel with makeup transfer on it. It was just a bit of residue, the sort you might leave after wiping your hands or face, and should have been easy to wash. It wasn’t as though a bottle of makeup had spilled on it. Parking also costs $7 a day, yet the supposedly secure car park roller door was rarely closed. Pretty pathetic service.

Melissa D.

2/10

At $190 booked through @booking.com, you get what you pay for. In Tropical North Queensland, both aircons were broken, and even with the fans on high the apartment was stinking hot. The chairs on the balcony were cheap and filthy. I got an incredibly irritated rash on my neck after lying on the couch, and there was someone else’s hair in the sink. The location is central to shops, restaurants and the lagoon, but I don’t recommend the place. I’d rather have had a cheap motel room.

Laura C.

2/10

The apartment was very unclean, with a stained carpet, an uncomfortable mattress and noisy aircon. Wouldn’t recommend it!

Oliver B.

10/10

Vicki made the customer experience second to none. She was lovely and accommodating throughout our stay, and even brought up a high chair for our 8-month-old. We spent a week at the Riviera while my partner worked and had a lovely two-bedroom unit. There’s onsite parking, and the big shopping mall and lagoon pools are within walking distance. The rooftop overlooks the river and has a BBQ. We wouldn’t hesitate to recommend staying here.

Amenities

Everything available at this property

76 Facilities

General Services

45 available
  • Air conditioning
  • Elevator/lift
  • Smoking areas
  • Smoke Free Property
  • Heating
  • Ticket assistance
  • Washing machine
  • Express Check In/Check Out
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Dishwasher
  • Outdoor furniture
  • Reception desk
  • Room service
  • Smoke Detector
  • Linens
  • Iron and board
  • Laundry
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Iron
  • Microwave oven
  • Taxi booking
  • Tour assistance
  • Barbecue grill(s)
  • Barbeque
  • Garage
  • Family/Kid Friendly
  • Temperature control for staff
  • Extra decontamination measures
  • Total number of rooms
  • hotel
  • Check In Hour
  • Check Out Hour
  • Laundry service
  • Launderette
  • Lift access
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Smoking area
  • Minimum Check In Age

Accessibility

1 available
  • Upper floors accessible by elevator

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

3 available
  • Parking
  • Parking nearby
  • Car park

Meals

5 available
  • Coffee/tea for guests
  • Restaurant
  • Kitchen
  • Kettle
  • Dining area

Business Services

2 available
  • Fax and copy machine
  • Conference Hall

Recreation & Wellness

2 available
  • Massage
  • First Aid Kit

Pool and beach

1 available
  • Beach/pool towels

Pets

1 available
  • Pets Not Allowed

Room Amenities

12 available
  • Non Smoking Rooms
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Alarm clock
  • Toiletries
  • Towels and bed linen

Languages

2 available
  • German
  • English

What's nearby

Explore attractions, restaurants and transport around the hotel

57 places nearby
Closest Bus Caneland Central Shopping Centre Bus Station

572 m 7 min walk

Closest Train Mackay

4.3 km

Top attraction nearbyBluewater Lagoon

190 m 2 min walk

Dining nearby 20 Restaurants

30 m 1 min walk

Attractions

20
  • Bluewater Lagoon190 m 2 min walk
  • Fish bones552 m 7 min walk
  • Bluewater Quay578 m 7 min walk
  • Jubilee Park647 m 8 min walk
  • The Leichhardt Tree732 m 9 min walk

Restaurants

20
  • Marque Bar & Grill30 m 1 min walk
  • The Eight Dining108 m 1 min walk
  • Tropical Phoenix Garden Restaurant112 m 1 min walk
  • Flavours of Vietnam172 m 2 min walk
  • Hot Wok Express Noodle Bar218 m 3 min walk

Transit

17
  • Caneland Central Shopping Centre Bus StationBus572 m 7 min walk
  • MackayBus915 m 11 min walk
  • Griffin StreetBus1.2 km 15 min walk
  • Grendon StreetBus1.6 km 20 min walk
  • Evans AvenueBus1.6 km 21 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 17:30Front desk timing
Check-out10:00Departure timing

Fees and optional services

  • Baby cot

    Baby cot (1 available) - Extra charge may apply