Holiday Inn Express & Suites Brampton by IHG

This Brampton Holiday Inn lived up to, and even exceeded, the upkeep and service standards I’ve come to expect from Holiday Inn. The location was great, close to the international airport and plenty of good shopping. The staff were great too. I think I was greeted every time I passed the front desk, and the breakfast attendants even asked how my stay was. Check-in was fast and smooth. The pool was clean and well lit. I was tired and couldn’t find the pool towels at first, though they were right there when I looked more carefully. When I stopped at the front desk, the person promptly pointed them out with a smile and didn’t tease me for missing them. Five stars and two thumbs up!

We were here for a hockey tournament, and our first game on Saturday started before breakfast service. The staff had already begun preparing the food and let us eat before the game. We were so grateful for how accommodating they were. It was our first time staying at this hotel. Thank you, thank you!

The front desk was very accommodating, and the rooms were clean. Breakfast was complimentary and good, and they kept it stocked even with several hockey teams staying there. The location worked well, just a little off the highway, with lots of great restaurants nearby. LCBO and Walmart are within walking distance.

I stay here regularly for business meetings nearby. The hotel is clean, the service is good, and the rooms are great, but the jacuzzi rooms keep having problems. One always seems to have half the jets out, or the jacuzzi randomly turns itself on during the night. After four or five stays where I reported issues and wasn’t reimbursed or accommodated, I stopped booking those rooms. I’d strongly recommend avoiding them because you’re wasting your money.