Super 8 Cranbrook

Finding a half bottle of Fireball behind the bed skirting while packing to leave really bothered me. I’d checked that area to make sure we weren’t leaving anything behind, and it made me worry about children staying in rooms that aren’t properly cleaned. What if drugs had been left where one of my kids could find them? I’d already found food, garbage, and makeup under the desk when something I dropped rolled there after we arrived. Those items were easy to see, so I was surprised the cleaner missed them. Absolutely disgusting.

Breakfast was tasteless, there was filth everywhere, and I couldn’t find any fruit. The small, dated room and washroom had a noisy AC unit, and hallway sounds carried in, including a chirping fire alarm and squeaky doors. Stay somewhere else.

The front door isn’t accessible for people with disabilities, which is too bad. Still, the Sunday hot breakfast was great, with hash browns, sausage, omelettes, pancakes, waffles, bagels, cold cereal, and more. It’s pet-friendly too, for a modest $20 fee.

The pool water was murky and seemed to have a film on it, and there was black mold on the ceiling in the pool room. The hot tub was closed. Even the tub was a slipping accident waiting to happen, with no mat or anything to help. The sheets were dirty and torn when we arrived. It was frustrating trying to report these issues because the staff didn’t speak English very well and no translator was available. I wouldn’t recommend staying here. It feels cheaply run, with no real care put into anything.