Best Western Plus Service Inn & Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- German, English, French +1
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fireplace
- fridge
- hairdryer
- iron
- microwave
- mirror
- private-bathroom
- safe
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Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
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Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- tea-or-coffee
- telephone
- toiletries
- towels
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Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
- telephone
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Maya C.
We asked for a refund and ended up at the Holiday Inn across the street. It was clean, and housekeeping did an amazing job. I’d give it four stars. Thanks for responding, Bruce. I’m still surprised the supervisor didn’t spot all that hair on the white bedding. There was so much of it that it couldn’t have been missed. I recorded a video, but couldn’t upload it, so I used screenshots instead. I’m happy to email you the video so you can see it. Maybe Holiday Inn could train the Best Western team. We’d chosen Best Western Plus after reading the reviews, since our business trip in Canada was delayed by a day and we needed a place to stay. I noticed an unpleasant smell when I entered. After we got our room, I checked the sheets, as I always do, and found human hair all over the sheets and pillowcases. I reported it right away. The supervisor first said it was a pet-friendly room and the hair might be from a dog. I showed her my video, and she acknowledged the problem and offered another room. By then I was disgusted and didn’t trust that another room would be any better. We left for the hotel across the street. I definitely wouldn’t recommend staying here. If you do, check the linens before settling in. In the end, we had a good experience at Holiday Inn.
Claire B.
I also think the cancellation rule is ridiculous: it takes two weeks’ notice to cancel a room, while most hotels require 48 hours or less. The rest of the staff were pleasant, but on our second morning the older woman at breakfast was abrupt and rude. She seemed not to notice I was there with my boys, and hurried away when I came into view. A polite word to customers goes a long way. Our first morning was disrupted too. Before 6am, the smoke detector started beeping every 30 seconds, apparently because its batteries were low and hadn’t been replaced regularly. We’d planned to sleep much later that day because of our sports schedule.
Emily P.
The breakfast was fantastic, and the staff were wonderful. We spent the weekend here with my son's hockey team. The rooms were clean, the beds were comfortable, and the price was good value. I was also pleasantly surprised by the little touches in the lobby, like the coffee machine and water fill station.
Peter L.
I stay here often when work brings me to town. Breakfast is decent and has more options than some other places. The staff are friendly, and the rooms are clean. I usually have trouble sleeping in hotels, but the beds here are comfortable.
Megan W.
The gluten-free breakfast choices were a pleasant surprise. I often miss out on hot breakfast because I’m gluten free, but there was a wide variety of options and the staff knew what they were talking about. Everyone was welcoming and kind, and the hotel was extremely clean and in excellent shape. I highly recommend it!
Amenities
Everything available at this property
General Services
54 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Television in lobby
- Private Check In/Check Out
- Fire Extinguisher
- Outdoor furniture
- Bridal suite
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Wake Up Service
- Telephone
- Microwave oven
- Airport transportation
- Transfer services
- Barbecue grill(s)
- Casino
- Water fun
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Check In Hour
- Check Out Hour
- Late Check Out
- Laundry service
- Multilingual staff
- Air conditioning in public areas
- Hotel safe
- Lift access
- Supermarket
- Luggage room
- Clothes dryer
- Grill/BBQ
- Photocopier
- Game room
- Hot tub
- Non Smoking Establishment
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Parking
3 available- Parking
- Parking nearby
- Car park
Meals
5 available- Bar
- Coffee/tea for guests
- Breakfast
- Vending machine
- Bottled water
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- Spa tub
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Indoor freshwater pool
Sports
1 available- Gym
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
11 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Alarm clock
- TV lounge
Languages
4 available- German
- English
- French
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
2.1 km 26 min walk
2.2 km 27 min walk
389 m 5 min walk
74 m 1 min walk
Attractions
20- Pure Casino Lethbridge389 m 5 min walk
- Henderson Lake Park1.4 km 18 min walk
- Redwood Park2.6 km 32 min walk
- Gyro Park3.4 km
- Sugar Bowl3.7 km
Restaurants
20- Brickstone Kitchen + Bar74 m 1 min walk
- Tim Hortons144 m 2 min walk
- Imperial China305 m 4 min walk
- Taco Del Mar318 m 4 min walk
- Crepe De Paris556 m 7 min walk
Transit
14- 6 Avenue S & Mayor Magrath DriveBus2.1 km 26 min walk
- Mayor Magrath Drive S & 6 Avenue SBus2.2 km 27 min walk
- 6 Avenue S & 21 StreetBus2.4 km 30 min walk
- 6 Avenue S & 19 StreetBus2.5 km 31 min walk
- 6 Avenue S & 18 StreetBus2.7 km 34 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required
Deposit
Pet deposit required