Best Western Plus Orillia Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Breakfast
- Available
- Extra bed
- CAD 10 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
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Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- microwave
- private-bathroom
- safe
- tea-or-coffee
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1 / 2 Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bedsheets
- fireplace
- fridge
- hairdryer
- heating
- private-bathroom
- shower
- telephone
- toiletries
- towels
- tv
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1 / 1 Superior room
- Private bathroom
- air-conditioning
- bedsheets
- fireplace
- fridge
- hairdryer
- heating
- private-bathroom
- shower
- telephone
- toiletries
- towels
- tv
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Guest reviews
Recent reviews shared by hotel guests
EVAN E.
The AC and Wi-Fi worked well, but the public hot tub has been out of service for some time. We booked two rooms, and neither was cleaned to any standard. Ben, the front desk supervisor, came up and saw the slime and grime in the tub. He promised someone would clean it, but after we went out for a few hours, it was still just as grimy. Breakfast was okay, nothing special. The scrambled eggs were dry, rubbery, and overcooked. On the second day we expected housekeeping, but after being out all day we came back to find no fresh towels or replacement items. I think Nicole is in charge of housekeeping. She seems lazy and doesn’t check whether rooms have been cleaned to any standard. Do they even have cleaning standards? I sent my review through the corporate link to BW corporate. They do send the full review to the general manager or whoever handles customer service at the property, but nobody from BW Orillia hotel contacted me. That says a lot about how little they seem to care about guests. No apology or effort to get me to return. Horrible. I’m not sure I’d give this place another chance.

Paul B.
We were travelling with our dog from BC to NS, with a month-long stop in Ontario to see family and friends, and stayed here for five days. The hotel was quiet, the staff were friendly, and our pet-friendly room was great and well appointed. We also had a fantastic meal at the connected restaurant. The only nuisance was having to walk through or around smokers at the side door in the evenings. I’d highly recommend the hotel and look forward to staying again.
Lyndsay M.
We couldn’t get the suite we’d been looking forward to because the hotel was full, and the room we got didn’t have the amenities we expected from our online booking. It was clean and spacious, but the mismatch was disappointing. The booking error wasn’t the hotel’s fault, and Nicole, Lyndsey, and Donna did everything they could to make things right and make the stay worthwhile. This review is for the administration staff. Their customer service earned a return visit. Thank you, ladies.
Yves M.
The hotel is a fair distance from HWY 11, which is why I gave the location four stars. The breakfast, though, was exceptionally delicious, and the waitress was attentive and helpful. Our room was very clean, the bed was comfortable, and reception was pleasant and helpful. The quality of the included breakfast will definitely count in this hotel’s favour when I choose where to stay again.
Lori B.
The dog-friendly room was very clean and quiet, even though we were next to two entry doors, and it was easy to get outside to walk the dog. Liz at the front desk was great and very helpful.
Amenities
Everything available at this property
General Services
46 available- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Newspapers
- Express Check In/Check Out
- Garden
- Television in lobby
- Outdoor furniture
- Bridal suite
- Room service
- VIP room amenities
- Indoor Fireplace
- Linens
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Microwave oven
- Transfer services
- Hiking
- Fishing
- Cycling
- Total number of rooms
- Number of floors (main building)
- Suites
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Air conditioning in public areas
- Fireplace
- Smoke detector
- Hotel safe
- Lift access
- Luggage room
- Clothes dryer
- Smoking area
- Photocopier
- Hot tub
- Non Smoking Establishment
- Canoeing
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
6 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Vending machine
- Bottled water
Business Services
8 available- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
4 available- Spa tub
- Sauna
- Steam bath
- Spa centre
Pool and beach
1 available- Beach/pool towels
Sports
4 available- Golf course
- Fitness facilities
- Gym
- Fitness
Pets
1 available- Small pets allowed (under 5 kg)
Room Amenities
12 available- Non Smoking Rooms
- Fridge
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Bathrobe
- Alarm clock
- Toiletries
- Towels and bed linen
- TV lounge
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
3.2 km
4.2 km
726 m 9 min walk
11 m 1 min walk
Attractions
20- Mnjikaning Fish Weirs National Historic Site726 m 9 min walk
- Tudhope Park.911 m 11 min walk
- Leacock Museum National Historic Site1.4 km 17 min walk
- Mara Provincial Park2.5 km 31 min walk
- Cooch Cruises3.0 km 37 min walk
Restaurants
20- Portage by the Lake11 m 1 min walk
- Portage Italian Bistro49 m 1 min walk
- Koi Sushi376 m 5 min walk
- A&W396 m 5 min walk
- Bayside Restaurant674 m 8 min walk
Transit
20- Front Street North at Coldwater StreetBus3.2 km
- Memorial Avenue at Best WesternBus4.2 km
- Memorial Avenue at Kelsey'sBus4.2 km
- Memorial Avenue at OPPBus5.0 km
- Coldwater Road at Westmount Drive NorthBus5.1 km

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Pet deposit required