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Smoke-freeFamily friendly

About this property

A very nice option for those who like to be on the move! Hotel "Hotel Falken" is located in Lucerne. This hotel is located in the city center. Before going to bed, you can take a walk and enjoy the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel — Saint Peters Church, Rosengart Collection and Lucerne Town Hall. Location You can stop by the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a paid parking zone at the hotel. To book an excursion, consult the tour assistance desk of the hotel. Take your pet with you. Pets are allowed. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, an ATM, private check-in and check-out, press and a safe-deposit box. The staff of the hotel speaks English, German, Russian and Japanese. At the hotel Here’s what you’ll find in the room to have a rest after a long day: a shower and a TV. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Free WiFi
Restaurant
Parking
Bar
Family friendly

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Pets
Allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
German, Russian, English +2
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • desk
  • fan
  • hairdryer
  • private-bathroom
  • safe
  • shower
  • telephone
  • toiletries
  • towels
  • tv
  • wi-fi
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Standard Double room with view

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • fan
  • hairdryer
  • heating
  • private-bathroom
  • safe
  • shower
  • telephone
  • tv
  • wardrobe
  • with-view
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Standard Quadruple room

  • 4 guests
  • Private bathroom
  • desk
  • fan
  • hairdryer
  • private-bathroom
  • safe
  • shower
  • telephone
  • toiletries
  • towels
  • tv
  • wi-fi
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Standard Triple room

  • 3 guests
  • Private bathroom
  • desk
  • fan
  • hairdryer
  • private-bathroom
  • safe
  • shower
  • telephone
  • toiletries
  • towels
  • tv
  • wi-fi
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
6.6/10
Pleasant
218 reviews

Arjun D.

8/10

The bathroom is pretty tiny, but with the lakes nearby for a swim, that wasn't a dealbreaker. The hotel is cozy, cleaned daily, and close to both the station and Chapel Bridge. Just remember the reception isn't open around the clock, so plan your arrival accordingly.

Neel K.

8/10

Having air conditioning in the room was especially useful during the increasingly hot summers. The hotel sits right in the middle of the Old Town, which is a great location. The room and bathroom are small, though that's fairly typical in Europe.

Harpreet G.

2/10

There was barely room to move around, let alone store luggage. I kept stubbing my toes and bumping my head on the bunk above me. The bed itself felt so unstable that I thought it might collapse. The room was far too small for three adults, or even one person to be comfortable. Dust and grime were everywhere. My white shirt turned brown after brushing against the wall, the bathrooms looked as if they hadn't been cleaned, and there was mold all over the shower. The place was old and moldy, and two of us got sick the next morning. There's no AC, and when we switched on the standing fan it blew dust all over the beds. I also got hives after sleeping there. I can't be sure, but I'm sure there are bed bugs in there as well. When we raised these problems at checkout, the front desk staff got defensive and didn't apologize. The woman said, “you saw the pictures online and you should've made your decision wisely,” then told us “it's not my issues.” Don't book this place. It's cheap for a reason.

Marieke V.

4/10

The central location was the one bright spot, along with the 25% refund we received afterward. We were relieved to leave. The family room was neglected, and the advertised air conditioning wasn't there. Since the city center was noisy, we needed to keep the windows shut, especially with four of us sleeping in the room during midsummer. The upper double bed was shaky, so we slept on the floor with the windows open. I barely slept. There were exposed wires at a wall socket and a lamp, and the shower doors wouldn't close. After the first night I asked for half my money back so we could move elsewhere, but that was refused. We ended up spending both nights on the floor.

Amenities

Everything available at this property

34 Facilities

General Services

16 available
  • ATM
  • Computer
  • Elevator/lift
  • Smoke Free Property
  • Heating
  • Newspapers
  • Ticket assistance
  • Express Check Out
  • Private Check In/Check Out
  • All Spaces Non Smoking (Public And Private)
  • Safe Deposit Box
  • Luggage storage
  • Telephone
  • Tour assistance
  • Hiking
  • Family/Kid Friendly

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Parking

Meals

2 available
  • Bar
  • Restaurant

Pets

1 available
  • Pets allowed

Room Amenities

6 available
  • Non Smoking Rooms
  • Family room
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Shower

Languages

5 available
  • German
  • Russian
  • English
  • Multi Language Staff
  • Japanese

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Schwanenplatz

107 m 1 min walk

Closest Ferry Steg Schwanenplatz

155 m 2 min walk

Top attraction nearbySchirmerturm

190 m 2 min walk

Dining nearby 20 Restaurants

60 m 1 min walk

Attractions

20
  • Schirmerturm190 m 2 min walk
  • Museggmauer197 m 2 min walk
  • Chapel Bridge227 m 3 min walk
  • Zytturm245 m 3 min walk
  • Torbogen Luzern383 m 5 min walk

Restaurants

20
  • MHM Chinese Food60 m 1 min walk
  • Doorzögli63 m 1 min walk
  • Song Pi Nong65 m 1 min walk
  • Swiss Dewa68 m 1 min walk
  • Restaurant Fritschi71 m 1 min walk

Transit

20
  • Flughafen ZürichAirport48.9 km
  • SchwanenplatzBus107 m 1 min walk
  • Steg SchwanenplatzFerry155 m 2 min walk
  • Landungssteg 7 (SGV) SchweizerhofquaiFerry184 m 2 min walk
  • Luzern SchweizerhofquaiFerry187 m 2 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 20:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Parking

    Parking - Extra charge may apply