Residenza Du Lac
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 Bedroom Apartment with balcony
- Private bathroom
- air-conditioning
- balcony
- dishwasher
- fridge
- hairdryer
- heating
- iron
- kitchen
- mini-bar
- pillows
- private-bathroom
- safe
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1 Bedroom Deluxe Apartment with balcony
- Private bathroom
- balcony
- bathrobe
- dishwasher
- fridge
- hairdryer
- iron
- kitchen
- mini-bar
- pillows
- private-bathroom
- soundproofing
- washing-machine
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2 Bedrooms Deluxe Family room with balcony
- Private bathroom
- balcony
- bathrobe
- dishwasher
- fridge
- hairdryer
- iron
- kitchen
- mini-bar
- pillows
- private-bathroom
- safe
- slippers
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Deluxe room
- Private bathroom
- balcony
- bathrobe
- dishwasher
- fridge
- hairdryer
- iron
- kitchen
- mini-bar
- pillows
- private-bathroom
- safe
- slippers
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Guest reviews
Recent reviews shared by hotel guests
Marek N.
The view from the apartment was beautiful, and breakfast was good, but the value for money was extremely poor. I asked several times on WhatsApp and through the Booking app whether the sauna and spa area were available, and never got a reply. My wife, daughter, and I then searched the property for the attractions the hotel said it offered, but couldn’t find any. While looking for the wellness area, I got stuck on the second floor because the elevator wouldn’t go down and the stairs were inaccessible. Without my wife, I wouldn’t have been able to get out. It was frustrating and unacceptable. The place felt like a ghost property, with no staff around, no guidance, and no service. For what we paid, it was simply a tragedy.
Selin Y.
May 2026 We could happily spend hours on the balcony looking at the stunning lake view. The suites are incredibly spacious, with higher ceilings than a standard apartment, so they feel open and relaxing, like a home away from home. The hotel is right next to Lake Lugano, in the heart of the city. The restaurant has indoor and outdoor seating, and it almost feels as if you’re dining directly on the lake. The food was very good, though the coffee was average. The staff were extremely kind and helpful. Special thanks to Matteo for the great hospitality.
Omar A.
The apartment is very spacious, with a large balcony and a refrigerator, dishwasher, and automatic washing machine, though there’s no bidet in the bathroom. The hotel has two buildings, one by the sea and one opposite. Reception staff are helpful and accommodating. Breakfast is very simple: each person gets one plate with a croissant and water, and extra plates are charged. You need to provide a Visa card at check-in as a guarantee, to prevent charges or seizures. The hotel offers a Swiss card with various discounts. Parking costs 45 francs per day until check-out, and I wasn’t told it was paid. The city tax is 23.60 francs. The doors are locked from 6 PM to 8 AM. Guests have a small chip on their key fob to open the door and a remote that unlocks the car door during those hours. Remember that Lugano deserves more than a day trip, and you can easily reach it from the wonderful Coco.
LUCA B.
We spent three nights at Residenza Du Lac and loved the apartment, food, location, staff, and surroundings. The staff were very friendly, and we highly recommend staying here. The one drawback was that garage parking was a bit too expensive.
Nur A.
The lake view and peaceful atmosphere made this a wonderful place to relax and enjoy nature. The furnishings were elegant and comfortable, and the staff were cheerful and very helpful. A fantastic hotel.
Amenities
Everything available at this property
General Services
51 available- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Newspapers
- Garden
- Television in lobby
- Fire Extinguisher
- Dishwasher
- Room service
- Ironing
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Total number of rooms
- Apartments
- aparthotel
- American Express
- Diners Club
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Entertainment Area
- Electric vehicle charging station
- Garage
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Luggage room
- Oven
- Clothes dryer
- Non Smoking Area
- Smoking area
- Hairdressing salon
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Wi Fi
Parking
3 available- Parking
- Car park
- Secure parking
Meals
9 available- Bar
- Restaurant
- Dining area
- Electric kettle
- Air conditioning in Restaurant
- Breakfast room
- Breakfast
- Breakfast buffet
- Continental breakfast
Business Services
5 available- Business center
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
Recreation & Wellness
1 available- First Aid Kit
Pool and beach
2 available- Private pool
- Indoor heated pool
Sports
2 available- Gym
- Golf course
Children
2 available- Babysitting and childcare
- Babysitting service
Pets
2 available- Small pets allowed (under 5 kg)
- Large pets allowed (over 5 kg)
Room Amenities
2 available- Toiletries
- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
198 m 2 min walk
292 m 4 min walk
220 m 3 min walk
41 m 1 min walk
Attractions
20- Getto d'acqua del Paradiso220 m 3 min walk
- Parco Panoramico Paradiso252 m 3 min walk
- "Wire" mural by NEVERCREW (2023)304 m 4 min walk
- Museum of Cultures687 m 9 min walk
- Washington Memorial Lugano819 m 10 min walk
Restaurants
20- Ariva Ristorante41 m 1 min walk
- Al Nibbio Cabane48 m 1 min walk
- Nido al Lago63 m 1 min walk
- Ristorante Amarea76 m 1 min walk
- Verace209 m 3 min walk
Transit
20- Aeroporto internazionale Milano Malpensa - Silvio BerlusconiAirport43.8 km
- Aeroporto di Milano-LinateAirport65.0 km
- FontanaBus198 m 2 min walk
- Paradiso Stazione/ScuoleBus204 m 3 min walk
- Paradiso, FontanaBus244 m 3 min walk

Stay rules
Important conditions for your stay