The Westin Grand Frankfurt
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Available for a fee
- Breakfast
- Available
- Extra bed
- EUR 70 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +7
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- hypoallergenic
- pillows
- private-bathroom
- safe
- tea
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Westin Club Club Lounge Access Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- hypoallergenic
- pillows
- private-bathroom
- safe
- tea
- tea-or-coffee
- telephone
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1 / 5 Deluxe Single room
- 1 guest
- Private bathroom
- air-conditioning
- bathrobe
- coffee
- desk
- fridge
- hairdryer
- pillows
- private-bathroom
- safe
- tea
- tea-or-coffee
- tv
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2 Bedrooms Presidential Club Lounge Access Suite
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- dining-area
- fridge
- hairdryer
- hypoallergenic
- mirror
- pillows
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
TANYA V.
The renovation has made The Westin Grand Frankfurt a very attractive, modern property. I was there from 17-18 February 2026 on a business trip as a Marriott Bonvoy Titanium member. The amenities were solid, and my room was clean and nicely presented. Still, I was very disappointed by two problems that shouldn't happen at this price level. I arrived around 18:00 during rush hour and found the reception desk completely empty. I waited 5-10 minutes before anyone showed up. When I asked about the wait, I was repeatedly told to “wait another two minutes” and even offered a drink. I needed an efficient check-in after travelling for work, not to stand at an unattended desk. My assigned room, 295, also had a very strong sewage smell from the bathroom as soon as I entered. The door had been left open and the odor was overwhelming. I had to open the windows, shut the bathroom door and run the water and shower to make the room usable. Housekeeping should catch issues like this when servicing rooms. Given the rate category, this is unacceptable. In future I'll choose another Marriott in Frankfurt, such as JW Marriott Hotel Frankfurt or Frankfurt Marriott Hotel, where I haven't had these problems. I hope management looks into this and follows up.
Kim S.
We stayed at The Westin Grand Frankfurt as a family of four with two children, and had a wonderful time. Ana at the Club Lounge made the stay especially memorable. She was incredibly kind and attentive, and always made us feel welcome. Her warm, professional service let us relax and enjoy ourselves. We're very grateful to her for her outstanding hospitality. We'd definitely choose The Westin Grand Frankfurt again, especially if Ana is there. Highly recommended for families.
Marta B.
The room looked modern and attractive, but that was about the only thing I liked. For a double booking, it had just one shower towel and one bathrobe. We called reception twice for another robe; they said it was coming, but over half an hour passed with nothing. We only got one by asking housekeeping as we were leaving. There was dust all over, even on the doors, and the video shows it clearly. The cleaning felt very superficial. Service was below average for a place calling itself five star, and breakfast was decent but should have offered more at that level. Our room faced a tram stop, so every outside noise came through and made sleeping difficult. This was nowhere near the luxury hotel experience we expected.
Nathan B.
I spent one night here in December 2025 and was impressed by how clean the whole property was. The Christmas decorations were tasteful and subtle, and the M lounge/ executive lounge/ Westin lounge had a decent choice of evening canapes/ dinner. At check-in, the young man helping me was polite and kind, and made me feel appreciated as an eltie Marriott member. I was glad to get an upgrade to a lovely suite with a separate living room and beautiful bathroom. The staff were professional throughout.
Rachel F.
Getting around was easy: trains for the airport or main station are only a couple of blocks away, and the Christmas markets and the rest of Frankfurt are close too. I stayed during the holidays, right in peak Christmas market season. The spa was great, and I had a really relaxing massage. There was plenty of seating in the elite lounge, and breakfast had an amazing spread. I'd happily come back here.
Amenities
Everything available at this property
General Services
72 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Reception desk
- Bridal suite
- Room service
- VIP room amenities
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Telephone
- Cafe
- Packed Lunches
- Coffeemaker
- Car rental
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Junior suites
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Local and international calls
- Car hire
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Garden
- Concierge
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Highchairs
- Banquet hall
- Projector
- Printer
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Electric car charging
- Car park
- Valet parking
Meals
13 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Restaurant
- Vending machine
- Bottled water
- Kettle
- Dining area
- Poolside snack bar
- Air conditioning in Restaurant
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
1 available- Sauna
Pool and beach
1 available- Indoor heated pool
Sports
2 available- Golf course
- Gym
Children
1 available- Babysitting service
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
Languages
1 available- Spanish
What's nearby
Explore attractions, restaurants and transport around the hotel
49 m 1 min walk
77 m 1 min walk
430 m 5 min walk
30 m 1 min walk
Attractions
20- Bethmann Park430 m 5 min walk
- Frankfurt Cathedral578 m 7 min walk
- St. Paul's Church696 m 9 min walk
- Frankfurter Römer700 m 9 min walk
- Römerberg713 m 9 min walk
Restaurants
20- Brasserie30 m 1 min walk
- Sushimoto41 m 1 min walk
- GrandSeven42 m 1 min walk
- Piccolo Pizzeria Bar45 m 1 min walk
- 鮨元46 m 1 min walk
Transit
20- Flughafen Frankfurt am MainAirport13.2 km
- KonstablerwacheBus49 m 1 min walk
- KonstablerwacheMetro77 m 1 min walk
- KonstablerwacheTrain128 m 2 min walk
- KonstablerwacheTram133 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required - Payment method: Card