Windmill Frankfurt Niederrad Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Extra bed
- EUR 30 per guest/night
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, German, English +3
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 5 1 Bedroom Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
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1 / 5 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bath
- bedsheets
- coffee
- fridge
- hairdryer
- heating
- kitchen
- mini-bar
- private-bathroom
- safe
- shower
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1 / 5 Junior Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- fridge
- hairdryer
- hypoallergenic
- iron
- mini-bar
- private-bathroom
- safe
- slippers
- soundproofing
- toiletries
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1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- private-bathroom
- safe
- tv
- wi-fi
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Guest reviews
Recent reviews shared by hotel guests
Daniel W.
Nearly every room seemed to have a basic problem, from missing lamps and empty toiletries to maintenance faults. My first room had no window handle, so wind noise came through the opening. The next one had the same problem and no lamp. The third room was finally okay on those points, but its conditioner and body wash were empty. I was tired by then and made do with the shampoo. The room changes came after a frustrating arrival. I got there at 1 PM and was told to return at 3 PM, without anyone asking for my name or reservation. At 3, my room still wasn't ready. They offered an upgrade only because my booked room was unavailable, but said I'd need to check each day to keep it. I used it for a couple of hours until my actual room was ready. Housekeeping also ignored the Do Not Disturb sign more than once. One day someone tried the door, and another time they came in while I was in the room. There isn't an extra safety lock, so they could technically enter while a guest is asleep. When I did ask for cleaning, it never happened even after I waited hours. They also charged me twice for a stay I'd prepaid. At first they claimed it was a €50 deposit, even though it was the full room charge, and only later admitted the mistake. I explained all these problems several times and got no apology, solution, or compensation, just promises to speak with housekeeping or a manager. This was easily my worst Hilton stay. Problems kept happening during two of my four nights, and although I initially considered giving the benefit of the doubt and leaving three stars, they didn't stop. The service and management were unacceptable, and the experience seriously hurt my trust in Hilton. I wouldn't return. If you want to keep your sanity, I'd avoid the place.
Markus F.
Medi on the night shift was especially helpful and nice. The team in general was friendly, professional, and quick to assist, and both check-in and check-out went smoothly. I felt warmly welcomed throughout the stay. The hotel is modern, clean, and looked after, with a quiet, comfortable feel. My room was spacious, very clean, and well equipped. Breakfast was fresh, tasty, and offered plenty of choice. Transport links make it convenient for getting to the city center or airport. I had a very pleasant visit to DoubleTree by Hilton Frankfurt Niederrad and would gladly stay again. I'd recommend it.
Martin H.
The elevators worked without trouble, but that was about the only part of the stay that went well. The room AC struggled to keep things comfortable, and breakfast service was slow and not very customer friendly. Checking out took 30-40 minutes just to pay the bill. The front desk seemed badly understaffed, which is a poor fit for a business hotel. The gym was cramped and poorly equipped, more like an afterthought than a usable fitness room. Anyone counting on a morning workout should look elsewhere. For what it offers, the property feels neglected and overpriced. There are better choices near the airport or in the city center.
arun D.
We only booked this hotel because a problem forced us to, but it turned into a happy surprise. The rooms were roomier than in most hotels, especially for the price, and breakfast was great. They also did room cleaning in the morning, and there's a small hot plate for cooking. The staff made the biggest impression. Everyone was so friendly and helpful, and someone even carried my luggage without me asking. I'd recommend the hotel for the place itself, but even more for the hospitality.
Samira K.
Ms. Ashna deserves a special thank you for how kind and helpful she was during my stay. She handled my requests and made sure things were in order with real professionalism and thoughtfulness. Her willingness to help made the visit memorable. I really enjoyed the comfort and hospitality here, and appreciate the lovely welcome.
Amenities
Everything available at this property
General Services
31 available- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Room service
- VIP room amenities
- Linens
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Wake Up Service
- Telephone
- Diet menu (on request)
- Cafe
- Packed Lunches
- Airport transportation
- Transfer services
- Tour assistance
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet
Meals
9 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Vending machine
- Kitchen
- Kettle
Room Amenities
10 available- Non Smoking Rooms
- Soundproof rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Slippers
- Toiletries
Languages
6 available- Spanish
- German
- English
- French
- Multi Language Staff
- Turkish
What's nearby
Explore attractions, restaurants and transport around the hotel
260 m 3 min walk
266 m 3 min walk
3.6 km
10 m 1 min walk
Attractions
20- Rebstockpark3.6 km
- Städel Museum4.1 km
- Nizza Park4.4 km
- Senckenberg Nature Museum4.5 km
- German Film Museum4.5 km
Restaurants
20- Restaurant FUGO10 m 1 min walk
- Choco Chilo70 m 1 min walk
- Consortium Gastronomie GmbH100 m 1 min walk
- Burrito Bande242 m 3 min walk
- Suppenglück251 m 3 min walk
Transit
20- Flughafen Frankfurt am MainAirport7.4 km
- Bürostadt NiederradBus260 m 3 min walk
- RhonestraßeBus262 m 3 min walk
- Bürostadt NiederradTram266 m 3 min walk
- Lyoner StraßeBus272 m 3 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Meals
Breakfast - Extra charge may apply
Parking
Parking - Extra charge may apply
Rules and eligibility
Children
Ages 0-11 - Extra bed available