Guesthouse Schloß-Cafe
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 18:00
- Check-out
- Until 11:00
- Pets
- Allowed
- Luggage storage
- Available
- Languages
- German, English, French +1
- Smoking
- Smoke-free
- Room types
- 3
Guest reviews
Recent reviews shared by hotel guests
elmo B.
There was a constant sewage smell where we sat outside, which isn't appetizing when you're trying to eat. The tables were dirty, with tea marks left by previous customers. The service was disgraceful. Our waitress was extremely rude and spoke to us in an unacceptable way. Several times we tried to ask for the bill and she ignored us, then turned her attention to someone who had already paid and only wanted a photo. The drinks were poorly made and far too expensive for what we got. The tea was old and stale, and the hot chocolates were instant powder made with water. It all came to 17.50 euros, which is ridiculous. When we asked for a refund for the tea, she said refunds were impossible. She treated us like dirt, and it was disgraceful to receive service like that.
Rita B.
I had a very bad experience at the cafe with a male server who was really unfriendly. When he asked, "What would you like?" I wasn't sure he meant me, since another woman had arrived before me and was looking but hadn't ordered. I didn't answer right away. He then turned his back on me for two minutes and asked, "Well?" while still facing away. In the end, he refused to sell me any cake, saying it wasn't for takeaway. It couldn't have gone much worse.
Freddy S.
Fawlty Towers in Monschau, Basil could be working here. The waitress definitely took first prize for rudeness. Mr Boss, please fire this person.
Zheng L.
The royal cafe's desserts are delicious. We went there twice during our trip!
Anastasios N.
I didn't stay at the hotel, just stopped for a nice coffee and some excellent traditional German sweets.
Amenities
Everything available at this property
General Services
13 available- Smoke Free Property
- Heating
- Terrace
- All Spaces Non Smoking (Public And Private)
- Linens
- Luggage storage
- Wake Up Service
- Diet menu (on request)
- Packed Lunches
- Transfer services
- Polish
- Hiking
- Cycling
Internet
1 available- Free Wi Fi
Meals
2 available- Breakfast
- Breakfast in the room
Pool and beach
1 available- Beach/pool towels
Sports
1 available- Bike rental
Pets
1 available- Pets allowed
Room Amenities
3 available- Non Smoking Rooms
- Wardrobe/Closet
- Toiletries
Languages
3 available- German
- English
- French
What's nearby
Explore attractions, restaurants and transport around the hotel
11 m 1 min walk
51.8 km
91 m 1 min walk
20 m 1 min walk
Attractions
20- Foundation Scheibler Museum Rotes Haus Monschau91 m 1 min walk
- Gerberplatz129 m 2 min walk
- Laufenbachbrücke142 m 2 min walk
- Tuchmacherbrunnen - Bonifatius Stirnberg (ca. 1982)147 m 2 min walk
- Monschau historic old town164 m 2 min walk
Restaurants
20- Schloß-Cafe Royal20 m 1 min walk
- Alte Herrlichkeit36 m 1 min walk
- Alter Markt44 m 1 min walk
- Hüftgold75 m 1 min walk
- Altes Getreidehaus und Remise84 m 1 min walk
Transit
20- Maastricht Aachen AirportAirport51.8 km
- Aéroport de Liège-BiersetAirport57.1 km
- BurghotelBus11 m 1 min walk
- Monschau BienenhausBus238 m 3 min walk
- Monschau, Ursulinen/BurgauBus241 m 3 min walk

Stay rules
Important conditions for your stay