Tallink Express Hotel

The location is the best thing about this hotel. The rooms felt soulless, the fluorescent lights were horrible, and the shower was run down. The air-conditioning is controlled for the whole building, so you can’t adjust it in your own room, and the staff were unfriendly. At 170€ per night without breakfast, it’s terrible value. I didn’t have a pleasant stay at all, and I don’t recommend it.

Old Town Tallinn and the ferry terminal are both an easy walk from Tallink Express Hotel, which made getting around simple. My room was clean and comfortable, with the usual amenities. Breakfast was just okay, but for a short stay it was a convenient, decent choice.

The room was clean, and they changed the bedding after a couple of days. The location is good too, near the centre. But the hotel is very basic: there wasn’t even a way to make tea or coffee, and there was no temperature control, whether the room felt too hot or too cold. I like staying active and taking the stairs, but they’re locked when you reach the next level, so you have to go back down and use the lift. Reception said it was for safety. I’ve stayed in hundreds of hotels and have always been able to use the stairs, so that explanation didn’t convince me.

I’m glad the hotel got in touch after I posted this and eventually sent the invoice I needed. It’s a shame I had to write a review to get the problem sorted out. Before that, I’d provided all the details for an emailed invoice, but the one I received had completely wrong information, including Ohio as my home address even though I’m from Poland. When I asked them to correct it, they stopped replying. I was left without an invoice and unable to deduct the trip. The stay itself was okay in terms of location.