Alto Segre

The restaurant was good.

The toilet took ages to refill and kept getting stuck, so we couldn't flush it for at least an hour. We told them, and they said it had been fixed when we returned the keys, but we doubt it. The bathroom looked just as we had left it before dinner, and fixing it would have meant flushing it. The hotel itself was clean, but I wouldn't stay again if you care about being able to rest. Our old mattress dipped in the middle, so we slept crooked and those of us who sleep on our sides woke with shoulder pain. Sleeping on your back, you would at least notice it tilting a bit. When we handed back the keys, we mentioned the mattress. The owner chuckled and said some mattresses slope one way and others the other way, and that they were renovating and it cost money. I think guests should have a mattress that lets them relax and sleep properly.

The hotel looked deserted when we first arrived, and getting help was awful. We had to search all around reception for someone, and the entrance to our room was terrible. The room had very old furniture and a sagging bed. It was stuffy with the windows and blinds shut, so we had to open a window for air. Some of the hotel was being renovated, and the place felt neglected. The location is good and the price is reasonable, but the service was terrible. The restaurant was practically useless because they didn't serve us. At the bar, there was just Coca-Cola, beer, and a few coffees, with only one person working. We definitely won't be back.

Those rooms have a charming 1992 Olympics theme, though it looks like little has changed since then. It's very affordable. I'd avoid the breakfast outside peak season: the bread was stale, and nothing else was fresh either.