Patrick C.
I had a problem with my key card and couldn't get into my room, but someone on the staff call line sorted it out quickly. The room was clean enough, the bed was fine, and breakfast was okay, I've had worse. The rooms could have used renovation two or three years ago. I stayed for one night in December and it was fine, though pretty expensive because of the Christmas market. The place isn't as awful as some reviews make out.
