james W.
I live locally and had no idea the street parking outside was run by the hotel. It looks just like council street parking, and I’d stopped to drop something off at a local shop. Then a man thumped on my car window and demanded that I move because the car was “touching” a white line. He never identified himself as a parking warden, kept asking how long I’d be and telling me to move, and even stood beside the car, making it dangerous to park. He was rude, aggressive, and acted like a bully. If it’s a private car park, it needs signs. There weren’t any, just a grumpy man demanding money from people. This sort of service could drive local businesses away. I don’t know what the hotel itself is like, but I hope the service inside is better than the first experience you get when parking. First impressions count, and this one was awful.

