Prince of Wales Hotel

The room and bathroom were clean, and we had tea and coffee facilities. The hotel is in a great, central location, the lobby felt welcoming and the receptionist was fabulous. The car park was full, so we were lucky to get a space after 9pm. I assume our room was at the back of the hotel on the third floor. There was a weird wardrobe with a lock that looked terrible and out of place. We could hear music from a pub or club at the back until nearly 3am, plus people shouting and screaming. It really put a damper on the stay, so we checked out early to get home.

The Twin Exec room was spacious, spotless and had tea and coffee facilities. Reception was just as good, the lady there was friendly and really helpful. We had plenty of room to park on site, and the location is absolutely spot on. A good all-round hotel for a night in Southport, and I’d happily stay again.

The restaurant team deserve a mention, especially the two women working there. They were friendly, attentive and constantly busy. Dinner had a decent buffet spread, breakfast offered plenty of choice, and the food was fine for a three-star place. Our bedroom was large and clean, though the small double bed was my one complaint. We booked as part of a Simply Red package and, despite being unsure after reading reviews, were pleasantly surprised. For the price and location, it’s a decent hotel.

The service was good, but I wouldn't come back. We went to Sunday Buffet at the Prince of Wales at 12:30, right when it started, and much of the food was disappointing. The roast potatoes were all right, though the green beans and sweetcorn looked dry, as if they'd been sitting out for hours. It was a shame the beef, ham and turkey weren't carved by a chef. They looked like frozen food. Never again.