Hilton Guatemala City
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- USD 20 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- mini-bar
- pillows
- private-bathroom
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Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- mini-bar
- pillows
- private-bathroom
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Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- pillows
- private-bathroom
- safe
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Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- patio
- pillows
- private-bathroom
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Lucía H.
Breakfast was very good, and the extra fee for it felt worthwhile. Most of the staff were courteous and nice, and the main lobby is beautiful and elegant. The rest of the hotel doesn't quite live up to it, though. Despite the lovely exterior, gardens, and views, the guest rooms felt run-down for a Hilton, with carpets needing a deep clean and updates needed throughout. The location felt isolated, so we ended up relying on Uber Eats. There was no guest laundry room, only a laundry service that was ridiculously expensive for a basic load of clothes. Our stay was pleasant for the most part, but these issues make us likely to choose somewhere else next time we're in town.

Nadia R.
The property has lovely architecture and a peaceful setting, and it has a lot of character and potential. But it needs renovation and general upgrades because many areas feel dated. There's not much around, so the location isn't very convenient. The restaurant has limited choices, which made meals repetitive, and the breakfast buffet had a wide selection but lacked flavor and didn't meet expectations. The executive lounge was closed for my entire week there, and massage and spa services weren't available either. Better dining and services, along with renovations, would make a big difference.
Amit S.
It's true the hotel is older, but I liked its historic, rustic feel and the colonial style of the building. The rooms were spacious, the beds very comfortable, and I enjoyed the bathroom too. Front desk staff were really nice and spoke English, which was helpful for someone who doesn't know much Spanish. The location is a little away from the city center, though not excessively far. It's easy to get an Uber, and tour companies will pick you up there as well. I had an amazing stay at Hilton Guatemala City, despite the criticism I've seen about it.
Eitan C.
This didn't feel like Hilton quality. The hotel is old, dirty, and poorly maintained, in a location far from everything that felt unsafe. The concierge's suggestion was just to go to the mall, which wasn't real help. I asked about a tour but couldn't trust the person they connected us with, who seemed very sketchy. The food was awful too. This place hurts the Hilton name. Avoid it.
Rosa M.
The food was very good, and the colonial-style building is beautiful, with a garden and waterfall.
Amenities
Everything available at this property
General Services
69 available- ATM
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Smoke Detector
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Area shuttle
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Double rooms
- Suites
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Airport
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Local and international calls
- Car hire
- Airport Shuttle
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspapers
- Luggage room
- Clothes dryer
- Non Smoking Area
- Highchairs
- Projector
- Audio Visual Equipment Rental
- Hot tub
- Flight information required
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Parking
- Car park
- Valet parking
Meals
11 available- Minibar
- Bar
- Breakfast
- Buffet breakfast
- Restaurant
- Snack bar
- Vending machine
- Dining area
- Breakfast buffet
- À la carte lunch
- À la carte dinner
Business Services
5 available- Business center
- Event facilities
- Conference room
- Meeting room
- Business centre
Recreation & Wellness
3 available- Spa tub
- Sauna
- Massage
Pool and beach
4 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Outdoor freshwater pool
Sports
1 available- Gym
Children
1 available- Babysitting service
Room Amenities
8 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
99 m 1 min walk
4.8 km
4.3 km
403 m 5 min walk
Attractions
20- Plaza Obelisco4.3 km
- Plaza Berlín4.5 km
- Plaza España4.9 km
- Parque Ecológico y Deportivo Cayalá5.1 km
- Zoológico La Aurora5.3 km
Restaurants
20- Café Gitane403 m 5 min walk
- Strada Pizza496 m 6 min walk
- Papa John's Pizza758 m 9 min walk
- Grand Mariscos Bar and Grill800 m 10 min walk
- La Pista815 m 10 min walk
Transit
20- Aeropuerto Internacional La AuroraAirport4.8 km
- CupertinoBus99 m 1 min walk
- Hospital Multimédica Vista HermosaBus1.1 km 14 min walk
- Terminal de BusesBus1.3 km 16 min walk
- Terminal Buses y TaxisBus1.3 km 16 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required
Transfers
One-way Airport shuttle - Extra charge may apply