El Chaparral Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Free
- Pets
- Allowed
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
Guest reviews
Recent reviews shared by hotel guests
diego P.
I booked two nights and got bitten by bed bugs. There wasn't decent parking, the cars were blocked in, and they asked for the keys to my personal vehicle. The room lacked basic things like toilet paper, and the water ran out and came back dirty. Bad experience, I do not recommend it.

Francesco B.
If cockroaches don't bother you, you might like this place. The water only runs in the morning and is shut off afterward. If you need it in the afternoon, you have to ask reception to turn it back on. There’s nobody at reception after 9pm, so if you use the toilet in the evening or overnight, you’ll have to wait until morning to flush.
Jasmin L.
You really have to remember that you get what you pay for here. The sheets were stained and ripped, and the green towel in the picture was damp and smelled musty when I got to the room. I didn't shower because I was afraid I'd get some kind of fungus from the restroom. Everything about the place was hideous, and the bed bugs are real.
Mily C.
The price they offer is great, but the place is infested with bedbugs. After just 10 minutes on the bed, I saw lots of them, on the mattresses, desk, and wall, not just one or two. It was disgusting. Don't go there.
Harold V.
We paid Q150 per person, which was relatively cheap, but there was a real lack of organization. We asked twice for the TV remote and WiFi password and never got them. They also shut the entrance doors abruptly, so you can't tell how to get out.
Amenities
Everything available at this property
General Services
8 available- 24 Hour Reception
- Smoking areas
- Currency exchange
- Smoke Free Property
- Garden
- Terrace
- Room service
- Airport transportation
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Free parking
- Parking nearby
Meals
1 available- Restaurant
Business Services
2 available- Fax and copy machine
- Conference Hall
Pets
1 available- Pets allowed
Room Amenities
2 available- Non Smoking Rooms
- Family room
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
287 m 4 min walk
433 m 5 min walk
59 m 1 min walk
27 m 1 min walk
Attractions
20- Museo Lacustre de Atitlan59 m 1 min walk
- calle santander184 m 2 min walk
- Corazón Pana Tu Destino197 m 2 min walk
- Panajachel227 m 3 min walk
- Callejon los Quenen (Queen's Alley)237 m 3 min walk
Restaurants
20- Restaurante El Bistro Panajachel27 m 1 min walk
- Café de los volcanes40 m 1 min walk
- Deli Jasmin44 m 1 min walk
- Tuscani64 m 1 min walk
- Dao Thai83 m 1 min walk
Transit
20- Aeropuerto Internacional de OccidenteAirport39.4 km
- Aeropuerto Internacional La AuroraAirport70.2 km
- Ferry to San Juan & San PedroFerry287 m 4 min walk
- Muelle Tzanjuyu de PanajachelFerry368 m 5 min walk
- para solola 3QBus433 m 5 min walk

Stay rules
Important conditions for your stay